Back

Toyota of Scranton - Service Center

Scranton, PA

4.6
2,948 Reviews

2,948 Reviews of Toyota of Scranton - Service Center

Sort by
February 14, 2022

I was treated like roalty. I will absolutely be back to service my vehicl here More

by LUCINDA.OLIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Toyota of Scranton responded

Lucinda, thank you for your awesome review and 5 star rating. We appreciate you taking the time to let us know all about your experience. We will see you at your next visit. Take care.

February 13, 2022

Wonderful experience,,,, excellent staff ,, and service was outstanding,,, that , and having food and comfortable setting made our wait time seem to be very enjoyable,,,, Great job Scranton Toyota,,, Keep More

by HOBBART45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Toyota of Scranton responded

HOBBART45, Thank you for taking the time to offer your feedback on your service visit. We appreciate your kind words and 5 star rating. Many thanks. Take care.

February 13, 2022

Very kind people and very Generous in all of there work and very professional at what they do. More

by FRANCOANTOLIN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Edward Rewt , Travis Langlois, Curt Manck
Feb 14, 2022 -

Toyota of Scranton responded

Francoantolin43, thank you for the awesome review and perfect, 5 star rating. It is greatly appreciated. Take care.

February 13, 2022

The service department staff is always professional and courteous. I enjoy the amenities in the waiting room while I wait. More

by MCBALDWIN613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 14, 2022 -

Toyota of Scranton responded

McBaldwin613, we are delighted to hear you enjoyed servicing your vehicle at our dealership. Thank you for taking the time to let us know about your experience. It is appreciated. Take care.

February 12, 2022

This is my second Prius from your dealership , I find this vehicle very reliable and fun to drive. Will get another in a few years More

by JFHOLMES47
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Toyota of Scranton responded

JFHOLMES47, Thank you for your loyalty to our dealership. We are happy you enjoyed purchasing your new Prius. Thank you again for the perfect, 5 star rating. Take care.

February 10, 2022

Excellent service, very professional, and kind. I recommended this for any maintenance and upgrade for your vehicle. The process was very clear and they do not forget any details about my needs and s More

by OMARVSEGURAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo nathan Lane
Feb 10, 2022 -

Toyota of Scranton responded

OMARVSEGURAM, Thank you for taking the time to share your comments on your recent service visit. We are thrilled you enjoyed working with Jonathan Lane. You can request to work with Jon at every visit. Thanks again. Take care.

February 10, 2022

Great service on my 2012 Toyota Corolla. My Service Advisor kept me informed on the progress of the vehicle and what worked need to be done. More

by jerrycet0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Toyota of Scranton responded

jerrycet0, we are thrilled all went well at your service visit for Corolla. We believe it is of the utmost importance to keep you well informed of your vehicle's progress. We all appreciate you taking the time to let us know about your visit. Thanks so much. Take care.

February 09, 2022

I love this dealership! Everyone is so nice and there are no high pressure sales tactics. More

by Pfafffamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Feb 09, 2022 -

Toyota of Scranton responded

Pfafffamily, thanks so much for the awesome review and 5 star rating. We are delighted to know you enjoy spending time at our dealership. Be well, take care.

February 09, 2022

I like Alyssa and Stephanie. I try to pick them when I can. They are professional and remember small details about their customers which I appreciate considering how big Toyota is. More

by Neb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Feb 09, 2022 -

Toyota of Scranton responded

Neb, thank you for taking the time to offer your feedback on your visit to our service department. We are delighted you find our staff professional and courteous. We want to offer the best possible guest experience. Thanks again. Take care.

February 08, 2022

Great service very professional. Never push you to get repairs done but encourage you to come back when your ready to have it done. More

by BARBA7CR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ellis
Feb 09, 2022 -

Toyota of Scranton responded

Barba7cr, we want to keep you updated on your vehicle as far as what services may be due. That is our responsibility to you. Thank you for acknowledging our efforts. We are grateful for the opportunity to service your vehicle. Thank you! Take care.

...
116
...