Toyota of Scranton - Service Center

Great staff, very courteous. Carefully explain the issues and how they will solve it. Highly recommended. issues and how they will solve it. Highly recommended. More

I should have taken time to review the required maintenance items listed in my owners manual for the various mileage intervals BEFORE my service appointment rather than after I got back home from m maintenance items listed in my owners manual for the various mileage intervals BEFORE my service appointment rather than after I got back home from my service appointment. I will do this next time in order to clearly understand what is really necessary and what is not. The dealer already know$. Just sayin' ... More

Jonathan Lane is an asset to Scranton Toyota. Dealership excels in providing a quality experience to its customers excels in providing a quality experience to its customers More

My advisor was very nice. They had my vehicle done when I needed it and the shuttle service was convenient. needed it and the shuttle service was convenient. More

I could not have had a better experience with this dealership. They are professional in every sense of the word. I was told it would be taken in at a designated time and it was. This, in itself, was r dealership. They are professional in every sense of the word. I was told it would be taken in at a designated time and it was. This, in itself, was refreshing. Then, the service was executed in a brief and efficient period of time. Thank you Scranton Toyota. More

Toyota has never let us down. Our Rav has over 200,000 miles, and with regular maintenance we expect it to last another 100,000 miles! Toyota of Scranton is where we bought the Rav, and they have helped u miles, and with regular maintenance we expect it to last another 100,000 miles! Toyota of Scranton is where we bought the Rav, and they have helped us to keep it running. The service personnel are friendly, accommodating, and informative. More

This is the third Highlander I've purchased from Toyota of Scranton and I continue to return for service and maintenance. The staff at Toyota always performs in a professional manner and I've always been s of Scranton and I continue to return for service and maintenance. The staff at Toyota always performs in a professional manner and I've always been satisfied with their maintenance and repair work. More

The wait time even with appointment is way to long for a tire rotation only 1hr and 45 min and poeple came in after me getting more done just 1hr 30min . Poeple there are friendly when you walk in. tire rotation only 1hr and 45 min and poeple came in after me getting more done just 1hr 30min . Poeple there are friendly when you walk in. More

Absolutely the best dealer. We’ve experienced several dealerships in Northeast Pennsylvania, and none come close to the excellence at Toyota of Scranton. My husband is a mechanic for an international com dealerships in Northeast Pennsylvania, and none come close to the excellence at Toyota of Scranton. My husband is a mechanic for an international company, and he thinks so highly of this location that he recommends Toyota of Scranton to many people and prioritizes bringing our vehicle here. We have been coming here for over 3 years, and this is the only dealership that we plan to continue this kind of customer relationship. We have bought a used Toyota from this dealership, and the experience and continued car performance has been excellent. It is easy to set appointments by phone or online. David Grieco, the service manager, provides phenomenal service that is professional and friendly. The service representatives take the time to explain the technicians’ recommendations and use language that the average person can understand, but doesn’t talk down at you. Also, Toyota of Scranton makes substantial and regular investments into the local community, which increases my satisfaction with them as a company. I love that they have a local restaurant as the cafe option; Zuppas has delicious food, and it really fits with the people-first atmosphere that I associate with this dealership. I wish Toyota of Scranton all the continued success and plan to continue as a customer here and keep recommending them. More