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2,952 Reviews of Toyota of Scranton - Service Center
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December 01, 2021
I would appreciate to receive an amended copy of the 586957 Invoice. Item C: I did not complain of any pulsation when braking down hills. Also the date was incorrect. I was there on Nov 17, 2021. T 586957 Invoice. Item C: I did not complain of any pulsation when braking down hills. Also the date was incorrect. I was there on Nov 17, 2021. This is my 10th year with Toyota. More
by MVANSTON
Verified CustomerEmployees Worked With
December 01, 2021
The Collision Service Center did a real great job replacing the rear bumper sub assembly. KUDOS to all involved. replacing the rear bumper sub assembly. KUDOS to all involved. More
by jerrycet0
Employees Worked With
November 29, 2021
I bought my car a month ago. It smelled of oil and when I looked under the hood the oil cap was not on. My blue tooth doesn’t work properly. The detailing of my car when I bought it was horrendous. I I looked under the hood the oil cap was not on. My blue tooth doesn’t work properly. The detailing of my car when I bought it was horrendous. I contacted the general manager who sent me to customer care. They called me to listen to my issues and said that they would set up an appointment to have my car detailed. THAT WAS TWO WEEKS AGO and no one has called me. I wanted to wait and see if my issues were resolved but it is past a month since I bought my car and I am still waiting. I am very upset. I haven’t been able to show anyone my new car because the detailing is horrible, blue tooth doesn’t work, and the engine smell continues. More
by DANIELLEWEST1111
Employees Worked With
November 29, 2021
The technician missed a couple multi pt. inspections which toyota prides it self on. When I talked to the advisor about the issues he was more than happy to correct them. Thank you David Grieco for your which toyota prides it self on. When I talked to the advisor about the issues he was more than happy to correct them. Thank you David Grieco for your help with the overlooked issues from my service that day More
by K27RIZ
Employees Worked With
November 26, 2021
We received great service from all that we came in contact with. Jonathan Lane was very attentive and kept us updated on the status of our car. He was a joy to work with. Jamie Marcen was most helpfu contact with. Jonathan Lane was very attentive and kept us updated on the status of our car. He was a joy to work with. Jamie Marcen was most helpful in walking us through the options when our Toyota lease ends. She was fabulous. More
by FINN CHARLESWORTH
November 25, 2021
Always professional, clean accomodations; staff courteous and helpful. Work is excellent and i feel confident in this dealership. and helpful. Work is excellent and i feel confident in this dealership. More
by JOEMUSTO1
Employees Worked With
November 23, 2021
They are helpful in picking out what's best for the car . They helped me see thing I might need to come back for. They helped me see thing I might need to come back for. More
by egonzo14z
