Toyota of Scranton - Service Center

Feeling Valued From the moment my service appointment was made, Toyota of Scranton made me feel valued. I received two reminders of my appointment, my service adviso From the moment my service appointment was made, Toyota of Scranton made me feel valued. I received two reminders of my appointment, my service advisor was ready for me, as was my shuttle ride (both for drop off and pick up). My car was ready when promised and all work was completed. Every staff member I came into contact with was friendly, polite, and courteous. Another excellent visit to Toyota of Scranton! More

90k and suspension My tech Mike Casalle did a wonderful job on identifying my problem and fix it after wards my managers alyss and kevin did a awesome job explaining and My tech Mike Casalle did a wonderful job on identifying my problem and fix it after wards my managers alyss and kevin did a awesome job explaining and telling me how long to expect repairs will be and made me comfortable at the waitting area More

They took time and keep me updated .on the work on my truck I would always come back for any of my services to my truck. truck I would always come back for any of my services to my truck. More

Great, quick service. Tiffany was very nice & helpful. She got a recall done along with my service in timely fashion. I've never had a bad experience there!!! Tiffany was very nice & helpful. She got a recall done along with my service in timely fashion. I've never had a bad experience there!!! More

First time not impressed didn't find or fix the problem and did not return vehicle in the same condition as they received it on the other hand the service team counter person was very pleasant and did not return vehicle in the same condition as they received it on the other hand the service team counter person was very pleasant More

Great service and excellent customer service, Tiffany kept me informed throughout the entire process. tiffany met me outside for pickup at my request because of recent pandemic and she was happy to assis kept me informed throughout the entire process. tiffany met me outside for pickup at my request because of recent pandemic and she was happy to assist More

Great place to buy a vehicle all the people I worked with from sales to service are all great people and very pleasant to work with. from sales to service are all great people and very pleasant to work with. More

No problems everything was done on time. No problems with pick upor drop off buy shuttle. Both drivers were very friendly. Ghey also washrd my car. Ghanks pick upor drop off buy shuttle. Both drivers were very friendly. Ghey also washrd my car. Ghanks More

Went in for scheduled maintenance and tire rotation. They found I needed an alignment and I was promised to be out in about an hour which was good because I was on my lunch. 3 1/2 hours later I had to compla found I needed an alignment and I was promised to be out in about an hour which was good because I was on my lunch. 3 1/2 hours later I had to complain and I was out in another 20 minutes. More

I like going to Toyota because everyone seems very nice even if they aren’t working directly with me. Tiffany Peoples is extremely kind and helpful. even if they aren’t working directly with me. Tiffany Peoples is extremely kind and helpful. More