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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,005 Reviews

3,005 Reviews of Toyota of Scranton - Service Center

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April 05, 2020

Took in for tire rotation and oil change can't believe how fast they were cleanliness of the shop, Checked everything over on my tunder and explained More

by mrouilliard62
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Toyota of Scranton responded

mrouilliard, thanks so much for taking the time to complete this review. We are thrilled we earned 5 stars. Take care and be well.

April 04, 2020

Excellent service. Vehicle was on time as promised. I’ll keep making the trek to Scranton to use toyota Of Scranton and I’ll be purchasing my next vehicle there. More

by MMCH67
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2020 -

Toyota of Scranton responded

MMCH67, thank you so much for the perfect, 5 star review. We are happy to know you had an outstanding service experience. Thanks again. Take care and be well.

April 01, 2020

The team at Toyota of Scranton is always friendly and the waiting room is very comfortable. They always wash my car before I leave 😄I recommend going there to buy a vehicle. More

by ELAINE Yanko
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Toyota of Scranton responded

Elaine, your review and recommendation are so special. Thank you. We wish you well, and look forward to your next visit to our dealership. Be well.

April 01, 2020

Feeling Valued From the moment my service appointment was made, Toyota of Scranton made me feel valued. I received two reminders of my appointment, my service adviso More

by karenholmespocius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Stahl
Apr 01, 2020 -

Toyota of Scranton responded

Karen, we are thrilled we earned 5 stars! Thank you very much for your review and recommendation. Please take care and be well. We will see you at your next visit.

April 01, 2020

90k and suspension My tech Mike Casalle did a wonderful job on identifying my problem and fix it after wards my managers alyss and kevin did a awesome job explaining and More

by Peter c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike casalle, Alyssa Esteras, Kevin Brzegowski
Apr 01, 2020 -

Toyota of Scranton responded

Peter, thank you for your 5 star review and recognizing our staff. We are thrilled your service visit went well. Thank you. Take care and be well.

March 31, 2020

They took time and keep me updated .on the work on my truck I would always come back for any of my services to my truck. More

by kim_a_glaush
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Brzegowski
Apr 01, 2020 -

Toyota of Scranton responded

Kim, your safety is our main concern that is why we need to keep you informed on the progress of your service appointment. Thank you for the 5 stars and awesome recommendation. Take care. We hope to see you soon.

March 31, 2020

Great, quick service. Tiffany was very nice & helpful. She got a recall done along with my service in timely fashion. I've never had a bad experience there!!! More

by JOHN.WILCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Toyota of Scranton responded

John.Wilcha, that you for your loyalty to our dealership and the 5 star review. We will certainly pass along your comments to Tiffany. Tiffany is all about providing her customer with the best possible service. Thanks again for the 5 stars! Take care and be well.

March 30, 2020

First time not impressed didn't find or fix the problem and did not return vehicle in the same condition as they received it on the other hand the service team counter person was very pleasant More

by thomas.ahlers1234
Recommend Dealer
Yes
Employees Worked With
Nicholas Vieira
Mar 30, 2020 -

Toyota of Scranton responded

Mr. Ahlers please contact our Vice President of Guest Experience, Mary Jo Preno, to discuss your comments. You can reach Mary Jo at 570.702.8776. Your feedback is welcome. Take care and be well.

March 30, 2020

Great service and excellent customer service, Tiffany kept me informed throughout the entire process. tiffany met me outside for pickup at my request because of recent pandemic and she was happy to assis More

by SHOEWHO@me.com
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Toyota of Scranton responded

We want our customer to be safe during the current situation, and always. Thank you for the 5 stars, and your loyalty to our dealership. We will share with Tiffany your favorable comments. Take care and be safe.

March 29, 2020

Great place to buy a vehicle all the people I worked with from sales to service are all great people and very pleasant to work with. More

by JOEYJ252
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski, Alyssa Esteras, Bryan Matarese
Mar 29, 2020 -

Toyota of Scranton responded

Thank you for such a wonderful 5 star review !

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