Toyota of Scranton - Service Center

Excellent Toyota SUV Service Appointment was excellent Toyota's workers I dealt with were friendly and knowledgeable, The appointment started on schedule and time for work to Appointment was excellent Toyota's workers I dealt with were friendly and knowledgeable, The appointment started on schedule and time for work to be completed was reasonable. . The work that was done was explained to me. I would recommend Scranton Toyota Service to others. More

vehicle service the service is great. I would highly recommend Toyota of Scranton.. Pleasant , courteous, prompt, efficient, they handled all my concerns and t the service is great. I would highly recommend Toyota of Scranton.. Pleasant , courteous, prompt, efficient, they handled all my concerns and then some. Service with a smile More

Great service and personnel I have come to expect great service and knowledgable and helpful service personnel. Toyota of Scranton has never let me down. All the personnel I have I have come to expect great service and knowledgable and helpful service personnel. Toyota of Scranton has never let me down. All the personnel I have dealt with and those I have not (the technicians) have always provided the best service. I will continue to use Toyota of Scranton for all my automotive needs. To the entire green team - you guys are the best! More

Sanitation Made arrangements to have them pick up my car (25 miles from dealership), then went down and "exchanged" cars for my wife's car for service. Next day Made arrangements to have them pick up my car (25 miles from dealership), then went down and "exchanged" cars for my wife's car for service. Next day, on schedule hers was ready. Sanitation / protection from corona virus well done, prices were as advertised. Great work by them. More

From Start to finish The Team was wonderful, outstanding customer service on all ends . Would recommend Toyota of Scranton to all my family and friends customer service on all ends . Would recommend Toyota of Scranton to all my family and friends More

Kind, cool,cooperative and efficient are Just a few of the words we choose to describe the employees of Toyota of Scranton. 😘🌠😍💫👍✌Keep up the good work. We have been,telling others about this dealers the words we choose to describe the employees of Toyota of Scranton. 😘🌠😍💫👍✌Keep up the good work. We have been,telling others about this dealership when they see our car and a few of them have gone down and purchased a car. More

This is the best dealer I’ve ever dealt with. I used to dread going to the dealership. Not that’s one there great!!!!! Fast and professional. They sell you what you need not the extra BS other dealers try dread going to the dealership. Not that’s one there great!!!!! Fast and professional. They sell you what you need not the extra BS other dealers try to sell you. Thanks More

Terrible We went in for routine oil changes and tire rotations on our 2 vehicles and waited 2 hours, which was fine, I was asked if I wanted my alignment fixed We went in for routine oil changes and tire rotations on our 2 vehicles and waited 2 hours, which was fine, I was asked if I wanted my alignment fixed, which didn't happen because they said they didn't have enough time and I'd have to bring it back. We were notified that the lug bolt broke on one of our vehicles, during the tire rotation. We could not take the car home as they needed to order the part. We were promised the vehicle back before Monday morning so my husband could get to work. Not only was the vehicle ready, but the person who promised the vehicle was not even there that day. No one called us until 3:30 that day. My husband had to call off work and lose a day's pay. When we picked up the vehicle, it didn't start and someone had to come out and take a look. A few days later, my husband was driving home from work on the highway, when his wheel fell off. The tow company told him it was more than likely that the bolts were not tightened properly. When I called Toyota to explain how extremely upset and what a dangerous situation he was put into, I was told they would look into it. It has been 2 months and I haven't heard a thing from them. Needless to say, we will never be returning for service after 11 years of being loyal customers. More

Very professional work environment. Had to have several things checked out on my car. I was happy with all that was fixed in such a great and professional manner. Always satisfied. Had to have several things checked out on my car. I was happy with all that was fixed in such a great and professional manner. Always satisfied. More

Excellent and always Professional Excellent Service Department, we want to thank Tiffany for always being Professional, Knowledgeable, , and friendly, We have and will continue to rec Excellent Service Department, we want to thank Tiffany for always being Professional, Knowledgeable, , and friendly, We have and will continue to recommend your service department to family and friends. I have taken our Toyota's for service on many occasions and have always found Tiffany to answer all questions, repaired our vehicles in a timely manner. Thank you for your expert service and pleasant attitude. Dennis & lois fare More