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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,951 Reviews

2,951 Reviews of Toyota of Scranton - Service Center

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February 13, 2020

Great people! I was traveling back to NY from Philadelphia with my seven year old when part of the bumper on our Toyota Prius came loose. I pulled off the road and More

by RMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Jo Preno
Feb 13, 2020 -

Toyota of Scranton responded

RMK, thank you for taking the time to tell us your story. Thank you for the 5 stars! We are here to help in times of need.

February 13, 2020

Received great service. Very pleased! The waiting area for your vehicle is very comfortable with many amenities too! Making adjustments to your service appnts is also convenient with their online service. More

by NOKTURNAL7
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese, Howard Sweeny
Feb 13, 2020 -

Toyota of Scranton responded

We are so happy to hear your experience here at Toyota of Scranton was pleasant! Thank you for your business and great 5 Star review!

February 12, 2020

Toyota of Scranton is fantastic! Their service department is the best I've ever dealt with. They treat you great, keep you updated, and have you in and out efficiently. More

by jmasters961
Recommend Dealer
Yes
Employees Worked With
Tara Perri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Feb 12, 2020 -

Toyota of Scranton responded

jmasters961, thank you for the perfect, 5 star rating. We are thrilled your service visit went well. Our goal is to make it easy for you and to offer you quick, efficient service. Thanks again! Take care.

February 12, 2020

It was a pleasure dealing with Toyota of Scranton, everything went well during my visit. Alyssa Esteras, Tom Rogari and Justin Richards were great to deal with... thx again 🌐 More

by Joseph Corvo
Recommend Dealer
Yes
Employees Worked With
Justin Richards, Alyssa Esteras, Tom Rogari
Feb 12, 2020 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback, Joseph!

February 12, 2020

I truly love Scranton Toyota. I have been very satisfied with my vehicle and the service team. Thank you for all you do at the dealership. More

by poisoni004
Recommend Dealer
Yes
Employees Worked With
Travis Langlois
Feb 12, 2020 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating!

February 10, 2020

Service was done in a timely fashion Car was taken in immediately upon arrival. Service was completed in a reasonable amount of time. Service adviser was friendly and knowledgeable. Pr More

by MRSPOOCH1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Toyota of Scranton responded

We appreciate your perfect, 5 star rating and recommendation. Thank you! We will see you at your next service visit.

February 10, 2020

Great service team and dealership! Everyone has been great to deal with at Toyota - from the sales team and now the service department. This is our third time purchasing from this deal More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Feb 10, 2020 -

Toyota of Scranton responded

We are so happy to hear your experience here at Toyota of Scranton was great! Thank you so much for the wonderful 5 star review!! Your business, loyalty and kind review is much appreciated!

February 08, 2020

Always satisfied with service. I wait for my car and it is done quickly and comes back clean. Would purchase another Toyota in the future. More

by Leombrunip
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Perri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2020 -

Toyota of Scranton responded

We are so pleased to hear your experience was great! Thank you for your business and 5 star review !!

February 06, 2020

Inspection and oil change The person who waited on me was very nice, polite and professional. My car came back clean and all work done. The only complaint that I have is More

by JTMCLANE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea who the mechanic was., Alyssa Esteras
February 06, 2020

Awsome service Just pull right up to the doors and they open up automatically! A person takes your info and off you go to the comfy lounge while they take care of yo More

by EXCELUSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples, Maxx Broden
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