Treasure Coast Lexus

Ana was fantastic! Very warm, friendly and informative all the while not putting too much pressure to purchase. We will definitely be back to this location when we are Very warm, friendly and informative all the while not putting too much pressure to purchase. We will definitely be back to this location when we are ready for our new lexus!!! More

The shopping experience was unmatched. They make you feel part of the brand and give you advice at a higher level so that you can acquire the vehicle that best suits your needs and your bu They make you feel part of the brand and give you advice at a higher level so that you can acquire the vehicle that best suits your needs and your budget. More

good service problem with oil but it was taken care of asap. thank you for the great service asap. thank you for the great service More

Everyone was great we had a very good car experience. Thank you thank you thank Thank you thank you thank More

Prior to my scheduled appointment, I wrote an email explaining how, aside from the 55K routine maintenance, I needed the door and bumper protection stickers removed from my vehicle. Furthermore, I aske explaining how, aside from the 55K routine maintenance, I needed the door and bumper protection stickers removed from my vehicle. Furthermore, I asked if that could be done in one fell swoop and if was a situation which required extra time, if I could get a loaner vehicle. Moreover, if no loaners were available, I requested to reschedule for a date when such would be available. The reply I received was “No Problem. See you Thursday.” After 4 hours and 15 minutes of waiting, I requested to speak to manager who was able to provide a loaner. Upon picking my car up the following day, my car now has 4 inch gashes on the bumper, and select nicks other places. When inquiring about the issue, I was told “I don’t know what to tell you. Maybe those marks were there before.” Firstly, its hard not to notice extensive gash marks in one’s vehicle. Secondly, the protection stickers are transparent and would have made “previous” damage visible. I have never had any issues at Lexus prior to this experience, but if this is exemplary of the business done at Lexus, I will not be returning. Furthermore, I am unaware of the costs associated with customer acquisition and retention, but I am confident both are more expensive than the costs associated with correctly removing protection stickers for a customer who acquired a Lexus Certified vehicle and was promised at the time of purchase that said stickers would be removed. Due to this awful experience, my next vehicle will not be a Lexus nor will I ever return to Treasure Coast Lexus for any service. One star does not adequately express my extreme displeasure. If a negative rating was available, no thought would be necessary for selection. More

From the minute I drop the car off, I know TCLexus has my best interests. Kelly, Sandy, Howard , and Anthony are all superstars! best interests. Kelly, Sandy, Howard , and Anthony are all superstars! More

They are knowledgeable and customer friendly. They explain clearly what, how and why something needs to be done. They explain clearly what, how and why something needs to be done. More

The service was excellent! Josh was very professional. Great experience! Will definitely come back to Treasure Coast Lexus! Josh was very professional. Great experience! Will definitely come back to Treasure Coast Lexus! More

I feel as if Paul were a family member. I bought my previous Lexus from him and never experienced buyer's remorse for a second. He listens!! I bought my previous Lexus from him and never experienced buyer's remorse for a second. He listens!! More

The sales people we worked with were Mike Bowen and Keith Houlihan..They were both outstanding and extremely professional...They went beyond what most sales people do to earn our business.. They are extremel Houlihan..They were both outstanding and extremely professional...They went beyond what most sales people do to earn our business.. They are extremely knowledgeable about the product line and made it very easy to become aware of the features of the vehicle... I have bought 3 Lexus vehicles in the past and a big believer in Lexus quality... This vehicle was for my wife and she chose a Nissan Marano... If I was buying a vehicle for myself,I will buy a Lexus and it would be because of the Lexus quality and how you treat your customers...Also want to note,I will always give Mike and Keith the opportunity to help me when that time comes... Michael Jester More