Treasure Coast Lexus

Kathy was amazing and Sweet! There was always someone there to help! Although I wasn’t happy to have to replace my tire on such a new car, everything was handled profes and Sweet! There was always someone there to help! Although I wasn’t happy to have to replace my tire on such a new car, everything was handled professionally and quickly! More

Could have been better Wish I could say my experience was better. We bought a Lexus because we have always been extremely happy with the Toyotas we have had. I brought the L Wish I could say my experience was better. We bought a Lexus because we have always been extremely happy with the Toyotas we have had. I brought the Lexus in for the recall work to be done on the fuel pump. The next day when I went to fill up my gas tank, gas starting flooding out of the tank onto the pavement. I called Lexus and was asked to drive it to the dealership to be checked out. Apparently a seal had not been installed properly. I was told it would take hours to get a tow. Since the dealership was not far, maybe someone could have driven the loaner car to me and then dealt with getting my car to the dealership? Felt unsafe the whole time I was driving it. So that was that issue. Over the 4th weekend we drove to St. Augustine and couldn’t locate the connection for the seat belt in the middle of the second row. It wasn’t between the seat or behind. I called over a week and a half ago to ask where we might locate it. I was sent to Rafael’s extension and I left a message. Still waiting for a response. I guess with Lexus the 5 star treatment ends once you have signed on the dotted line to purchase the vehicle. More

Howard was an absolute pleasure to work with. Mark was a joy as well very knowledgeable. The whole experience was smooth/seamless. No high pressure. joy as well very knowledgeable. The whole experience was smooth/seamless. No high pressure. More

Really fantastic experience leasing my first new car. Howard Kent was a professional from start to finish and really impressed me with his preparation and attentive service. I highly recommend Howard Ken Howard Kent was a professional from start to finish and really impressed me with his preparation and attentive service. I highly recommend Howard Kent and the Treasure Coast Lexus team. More

Purchase experience This is the second time I have gone to Carlton for a car. I trust his judgment. A lot of salesmen would take advantage of an older woman. I am ve This is the second time I have gone to Carlton for a car. I trust his judgment. A lot of salesmen would take advantage of an older woman. I am very comfortable and have complete trust in all the people I dealt with. Everyone went out of their way to make me comfortable. I will be back to see Carlton in two years for another Lexus! More

Paul we cant thank you enough for taking such excellent care of us!! You made our first lease experience a pleasure. We are loving our new Lexus RX350 thanks to you!! care of us!! You made our first lease experience a pleasure. We are loving our new Lexus RX350 thanks to you!! More

Lexus LS 500 I am very pleased with the buying experience with Paul. Paul was able to provide written estimates of the autos that I was interested and it enabled I am very pleased with the buying experience with Paul. Paul was able to provide written estimates of the autos that I was interested and it enabled me to make an intelligent decision. Very straight forward without any pressure. My past experiences with other car dealers was far less satisfactory. I rarely got a straight answer as to total costs but not at Treasure Coast Lexus. More

Seymour was very professional and knew the Lexus product very well. Also, very courteous and friendly. We are glad he was our salesperson. Good luck in the future Seymour. We will recommend you to our frien very well. Also, very courteous and friendly. We are glad he was our salesperson. Good luck in the future Seymour. We will recommend you to our friends. More

Completely surprised again by receiving more from the service department than we thought possible. We called Roadside Assistance, the car was fixed and returned to our home within 3 hours. Thank you K service department than we thought possible. We called Roadside Assistance, the car was fixed and returned to our home within 3 hours. Thank you Kevin! More

Great dealership We have been coming to your dealership for 5 years. Howard was our salesman in 2015. We like his approach, very personable and considerate. The servi We have been coming to your dealership for 5 years. Howard was our salesman in 2015. We like his approach, very personable and considerate. The service here is great. We came back to Howard due to the great experience we had with him in 2015. The dealership as a whole always makes you feel welcomed and at home. More