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Treasure Coast Lexus
Ft Pierce, FL
7,082 Reviews
THE TREASURE COAST LEXUS DIFFERENCE
Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,082 reviews
June 19, 2020
Fix your tire I arrived at Lexus at 810 am and arranged for my car to be checked because I saw a nail,in the tire. It took about an hour but they fixed the tire and I arrived at Lexus at 810 am and arranged for my car to be checked because I saw a nail,in the tire. It took about an hour but they fixed the tire and I was on my way. More
by Bjr0301
Verified CustomerEmployees Worked With
Robert collier
June 19, 2020
It was an easy fix and the dealership is just beautiful. I had a recall on my 2018 Lexus. I brought it in to the Lexus dealership in Fort Pierce, Florida. It was a beautiful place and everyone was friendly I had a recall on my 2018 Lexus. I brought it in to the Lexus dealership in Fort Pierce, Florida. It was a beautiful place and everyone was friendly. To fix the problem only took about an hour and 1/2. I chose to wait. The showroom was lovely and I read and played on my phone. To my surprise, my car was even washed after the service was done. More
by JACSPE333
Employees Worked With
Luis Pedraja
June 19, 2020
Great service and great customer care. It’s a very clean and relaxing lobby while waiting on your service. the staff are all very nice and helpful!! and relaxing lobby while waiting on your service. the staff are all very nice and helpful!! More
by SHERYL LEWIS
Employees Worked With
June 19, 2020
Very courteous and professional. He got me the deal I wanted. I would recommend him highly to anyone looking to buy a vehicle. Satisfied customer! wanted. I would recommend him highly to anyone looking to buy a vehicle. Satisfied customer! More
by Jman
Employees Worked With
June 19, 2020
Treasure coast Lexus is best among all Lexus dealers ,will beat competitors Lexus dealers in new /used car pricing ,Tina/Gary /Howard make great sales team ,will beat competitors Lexus dealers in new /used car pricing ,Tina/Gary /Howard make great sales team More
by Saeed family
Employees Worked With
Other Employees :
Brian Young, Gary Mariarossi
June 19, 2020
Great Customer Service. I've always been treated with respect and satisfaction!!! They always make you aware of what's going on with you situation. respect and satisfaction!!! They always make you aware of what's going on with you situation. More
by RAHMINGSTEP
Employees Worked With
Other Employees :
Robert Collier
June 18, 2020
Disappointed Buyer Long distance purchases for an automobile should not be considered .. Sales personnel on the phone seemed good until I took possession when the car Long distance purchases for an automobile should not be considered .. Sales personnel on the phone seemed good until I took possession when the car was delivered to me in Jacksonville from Ft. Pierce.. The sales representative was to deliver the car to me personally (Mr. Firestone). The day of scheduled delivery he telephone me explaining that he would not make the trip but in turn would send an auto technician that would spend as much time with me as I needed to fully understand the operation of the vehicle. When the vehicle arrived at my house, the technician knew NOTHING about the car. He was mannerly and respectful and was blindsided when I asked him to explain things to me. The gentleman didn't even know what a lug nut was and was unable to locate it in the car. He didn't know how to operate the driving technology (cruise control, navigation, etc.and couldn't find the operations manual); although he was very apologetic. Mannerly yes but I truly felt sorry for him for the position Mr. Firestone put him in. I was told that the car was in pristine condition--I guess my definition of pristine is different from the sales staff. There were nicks on the side of the car and it appeared they were covered with whiteout from a stationery store and not from paint from a body shop. The wheel cover was scratched (apparently from riding a curb). The car was missing cargo equipment and cargo cover. The registration sticker was wrong. I was to transfer my current sticker from my Lexus to the new vehicle. My sticker expires 9/21. The sticker that was given to my with my sales papers was 9/20. I called Mr Kritikos and told him that. He said "that isn't my responsibility to make sure the registration is correct. I don't do your research. You need to contact the DMV yourself." I called DMV and was told that the dealership is responsible to make sure the registration is correct and not just give you a new sticker based on your birth date. I called Mr. Kritikos back to relate this information from the DMV and he told me that they were giving me incorrect information. Talk about being between a rock and a hard spot. That's a great example of providing customer satisfaction. If asked to rate the gentlemen that I dealt with before taking possession of the vehicle, I would say they were very good. But unfortunately, once a sale was completed, it is an entirely different story. My Lexus dealer in Jacksonville is wonderful. Courteous, thorough , and willing to go the extra mile. I learned a good lesson--only purchase a car from my home dealership. More
by DENLOCLIPPER
June 18, 2020
Excellent service on my Lexus They are very attentive to all of my service needs. They inform me of everything that will be done. All Treasure Coast employees go out of there way They are very attentive to all of my service needs. They inform me of everything that will be done. All Treasure Coast employees go out of there way to be very helpful to the customer. More
by DENNADJB
June 18, 2020
courteous, professional, and on Time I brought my car in for service and was taken care by Luis. In addition to the scheduled service, Luis went above and beyond by inspecting my vehicle I brought my car in for service and was taken care by Luis. In addition to the scheduled service, Luis went above and beyond by inspecting my vehicle history and noticed the replacement components by the recall have never been taken place. Luis ordered the parts and personally scheduled the vehicle return for the service. Luis also arranged a loaner so that I did not miss work. Now, that is first class service. Thank you Luis for the great job. More
by eric.le196055
Employees Worked With
Luis, Brian Young
June 18, 2020
Great service as usual. Always greeted with a friendly staff member. Good communication between customer service and the service dept. always a pleasure. Thank u staff member. Good communication between customer service and the service dept. always a pleasure. Thank u More
by JLGONZALEZ52
Employees Worked With
Kathy Register
