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Treasure Coast Lexus

Ft Pierce, FL

4.8
7,010 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 7,010 reviews

April 13, 2019

Excellent from start to finnish! Making the appointment was quick and easy. When I brought the car in, I was promptly greeted and brought to the Service Advisor who listened to a shi More

by GLENNGALLUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register, service tech Chris
April 13, 2019

Superb Service Experience Excellent greeting with a pleasant young lady. My service Manager was attentive. Great waiting area with enjoyable coffee and snacks if you wanted More

by ROADY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
April 13, 2019

Chairice was excellent, a total professional. Great experience. Everything was on schedule. Steve in the business office was excellent as well. Had every answer. There was a lot of paperwork invol More

by TWALSH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charice Pedrick
April 12, 2019

Great experience as always I’ve been going to Treasure Coast Lexus since I moved to Florida 4 years ago. The work has always been first rate and they stand by their work. Yo More

by Paulhg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and Kathy
April 11, 2019

Honest review of this Dealer I purchased my car at this dealer in 2014...and have had it serviced here and a Lexus dealer in NJ. all of my service experiences have been outstandi More

by DUGAN341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert Collier
April 11, 2019

Good Experience Very professional and courteous salesperson in Brian Young. He answered all our questions, wasn't high pressure and made a number of helpful suggesti More

by XTARHEELJMI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Young
April 11, 2019

Why Is buying a car so hard? We were buying our car after the lease expired, so we didn’t anticipate any delays. I have had the car serviced at Treasure Coast Lexus and am very More

by Floridadriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Nichols
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Treasure Coast Lexus responded

Dear 'Floridadriver', First, thank you for taking the time to write a review of your experience. Nobody really likes to hear criticism, but the truth is, it is the best way for us to improve. I'm sure you are busy so we do appreciate your effort and the time you took to give us your very honestfeedback Second, let me say that I completely agree with you. "It shouldn't be that hard to buy a car!" I have looked into your transaction and the bottom line is, we did a terrible job. It should never have taken 2 hours AFTER you returned to the dealership with our loaner vehicle. We should have taken the time you were gone to prepare all of your paperwork and then have it ready to go for your signatures immediately upon your return. Obviously we did not do this and for that I am genuinely sorry. I can say to you with absolute certainty that our performance during your transaction is completely unacceptable for me. I will take this experience and use it as a training tool and an example of how not to do things here. We normally do an outstanding job with our Guests and I am so sorry that you did not get the opportunity to experience that. If you are generous enough to give us another chance in the future I would ask that you contact me directly (I am the GM here) and allow me to handle any of your needs personally. I can promise you that I will show you how things are normally done here. My contact information is below. Thank you again for your time and your input. Both are truly appreciated. Respectfully, Gary Mariarossi General Manager Treasure Coast Lexus gmariarossi@treasurecoastlexus.com

April 10, 2019

Service is alway GREAT!!! Thank you to the Fort Pierce Lexus for always providing me the best service for my Lexus RX350. Your service Manager Robert Collier makes getting my More

by TINA JEFFERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier
April 10, 2019

Repeat Customer Remains Impressed! Sales personnel at Treasure Coast Lexus have been congenial, professional, helpful. My experiences as a car buyer have been very positive. I remain More

by RBlanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Young
April 10, 2019

25000 mile check up Would like time to review work order in private so that we can look at the work order and decide what additional work we want done at this time. More

by PLOPILATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
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