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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
2,000 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,000 reviews
July 02, 2022
I ordered my dream grand Cherokee a few months ago from Stephen M and it came before I expect! I love it already and it was a pleasant experience from start to finish! Stephen M and it came before I expect! I love it already and it was a pleasant experience from start to finish! More
by Taylorpmays90
July 01, 2022
From the tone at the top-to sales-to finance-and even to accounting, this dealership group exceeds all expectations. accounting, this dealership group exceeds all expectations. More
by Thomas.england
June 21, 2022
This was hands down the fastest service i have ever received. I have bought many vehicles in the past not from her but other dealerships! I highly recommend Troncalli and will be a returning customer. received. I have bought many vehicles in the past not from her but other dealerships! I highly recommend Troncalli and will be a returning customer. More
by kevahamrick
Employees Worked With
June 04, 2022
Tyler is a straight shooter and gentleman. Ask for him by name and you will look at the vehicle in a no pressure environment. He has been in the business for a long time and dealing with him Ask for him by name and you will look at the vehicle in a no pressure environment. He has been in the business for a long time and dealing with him was a refreshing change. More
by Mark.B
Employees Worked With
June 03, 2022
Stopped in last night to purchase a vehicle from Bill and the team at Troncalli and had a great experience. They worked hard for us and even stayed late to finalize our deal ! Great team and great dealership the team at Troncalli and had a great experience. They worked hard for us and even stayed late to finalize our deal ! Great team and great dealership! Thank you Troncalli ! More
by Cwhitlock33
May 29, 2022
Best car buying experience I have ever had! Tyler Grant was great to work with from the beginning of the buying process to the end. We drove 110 miles to get this great price from Troncalli Chr Tyler Grant was great to work with from the beginning of the buying process to the end. We drove 110 miles to get this great price from Troncalli Chrysler Jeep Dodge Ram. And guess what? When we got here we actually got the deal that Tyler had told us we would. Worth the drive. Tried to buy the same vehicle locally in Greenville and no one came close. I would highly recommend buying from Troncalli and working with Tyler. You can't go wrong! More
by ES
May 28, 2022
Tyler is customer friendly and is very professional. He made sure the buying process was smooth. We felt very comfortable with the overall process and the delivery of the car! He made sure the buying process was smooth. We felt very comfortable with the overall process and the delivery of the car! More
by Vijay
May 26, 2022
The staff was very helpful and accommodating. I am very pleased with the level of service. I am very pleased with the level of service. More
by michaelcosta
May 25, 2022
First let me address your accusation that this was some sort of money grab. How dare you. I would have surely asked for more if that were the case. My time, anguish and inconvenience have a value, not t sort of money grab. How dare you. I would have surely asked for more if that were the case. My time, anguish and inconvenience have a value, not to mention the rising cost of the same vehicle. Not including the sentimental value of my late father. THE DURANGO WENT UP IN FLAMES AT YOUR DEALERSHIP, TRONCALLI. I had nothing to do with it and you’re making me out to be some greedy clown, looking for a payday. I simply want FAIR compensation for my troubles and inconvenience. I did receive a payout from my insurance company; however it wasn't close to making me whole. My photos clearly show that the fire started at the ABS sensor, as the insurance investigator corroborated, not at the wheel. The fire happened the evening after the techs had looked at it, and as I said before, an accident, but one in Troncalli's care and custody. AT NO POINT DID YOU OR ANYONE ELSE FROM TRONCALLI PROACTIVELY REACH OUT TO ME TO DISCUSS ANY KIND OF RESTITTUTION. We did meet after I came in to see you. You looked for a whole 10 days for a vehicle it took me months to find. When I came in for the 3rd time, I waited for over 20 minutes and you stopped me in the lobby, didn’t even take me to an office to discuss. You had already made up your mind that you had done all you would. This is when I requested a monetary settlement, as now it was on me to go find a replacement Durango. At that point, on Saturday 4/21, you became rude and dismissive and withdrew your offer. Not just today. This is why I was moved to review you, and the Troncalli dealership on Yelp. I have to take the time, search and possibly travel to replace my Durango. You worked for a week and a half. I lost a $38,000 vehicle that I now must replace at an avg cost of $40,000, through no fault of my own. IT WAS LOST TO FIRE AT TRONCALLI. There was a little good faith, until it cost Troncalli money. Then your offers for certification and some services were insulting. I'm not looking to strengthen my position, the truth will bear out. I am simply sharing my experience with others, about Troncalli, that put forth a lackluster effort to compensate a customer FOR THE TOTAL LOSS OF HIS DURANGO. I’ve been calm and willing to work with you up to this point, never raising my voice until you dismissed me Saturday, despite the fact that I LOST MY VEHICLE TO FIRE AT TRONCALLI. More
by jsac24
