Tucson Subaru

Easy and stress-free Chris was patient with me and worked with me to make sure I made the right decision on a brand new Subaru Crosstrek. Curt was super helpful and answer Chris was patient with me and worked with me to make sure I made the right decision on a brand new Subaru Crosstrek. Curt was super helpful and answered all my questions when we went through all the paperwork that comes with buying a new car. Customer service at this dealership is outstanding! More

Excellent Buying Experience! Kevin Gribble and Jennifer were awesome. Thanks for making my buying experience one of a kind. I am so happy with my 2017 Dodge Ram! Kevin Gribble and Jennifer were awesome. Thanks for making my buying experience one of a kind. I am so happy with my 2017 Dodge Ram! More

Awesome Experience! Having to replace a car is not something I look forward to and had procrastinated about as long as I could. I started checking used cars, via the web, Having to replace a car is not something I look forward to and had procrastinated about as long as I could. I started checking used cars, via the web, at various lots across Tucson. I found a couple I was interested in but hesitated because of price and/or less than stellar reviews of the dealerships. My son suggested Tucson Subaru because he had recently purchased an auto with them. I hadn't checked their website because I was concerned about affording the cars available there. I was pleasantly surprised to find affordable cars there as well as the model I was looking for. When one became available that I was interested in I contacted Tucson Subaru, via email, and Tim responded the same day. I went in to look at the vehicle a couple of days later but Tim was not working that day so Steve came out to talk to me. Steve is very knowledgeable, answered all my numerous questions, apologized for having me wait while he checked on details, and was pleasant beyond words. When I got the go ahead on the purchase, Jennifer had me go to her office to sign papers, which can take a considerable amount of time. However, I was in and out of her office in less than a half hour. She was very thorough and made sure I had no additional questions before I left her office. The entire process from walking into the dealership and walking out with keys was around three hours. Can't get much better than that! I appreciate the professionalism and friendliness everyone showed me at Tucson Subaru and will definitely go see Steve for my next purchase. More

Very helpful and informative Darla has a pleasant manner and also has excellent knowledge of the product. It was very helpful to undergo her tutorial. This service is appreciated. Darla has a pleasant manner and also has excellent knowledge of the product. It was very helpful to undergo her tutorial. This service is appreciated. More

Easiest car buying experience This had to be one of the easiest and least stressful car buying experiences possible. Sean and Spence were very friendly and open about their pricing This had to be one of the easiest and least stressful car buying experiences possible. Sean and Spence were very friendly and open about their pricing. We picked out the car we wanted, test drove it, and came back to sign the paperwork. More

A good experience The service rep (Darla Muckley) was very knowledgeable in the various features of my new car. I'll enjoy driving the car more and using the different The service rep (Darla Muckley) was very knowledgeable in the various features of my new car. I'll enjoy driving the car more and using the different options. Tucson Subaru has put together a great staff for the various aspects of buying a car. More

Took very good care of us Update: They re-did the cleanup on the car and everything turned out perfect. 5 stars!! We bought a 2017 with 9600 miles. I noted a piece of trim Update: They re-did the cleanup on the car and everything turned out perfect. 5 stars!! We bought a 2017 with 9600 miles. I noted a piece of trim that had become dislodged, they told me they would have a look but couldn’t promise to fix. We picked up the car. Got home and noticed that the exterior wash was poorly executed, dirty spots in a few places. The loose Trim was not fixed. I undid 3 screws and re-attached it perfectly; took about 2 mins. I opened the hood to have a look and removed several handfuls of dried leaves and twigs which I was sure they would have cleaned, but missed. An extra 7-10 mins spent on delivery prep would have made the difference between 4 stars and 5 stars. More

excellent service Kevin listened carefully to my needs for a vehicle and presented me with a few options. I was able to make a good decision based on the knowledge impa Kevin listened carefully to my needs for a vehicle and presented me with a few options. I was able to make a good decision based on the knowledge imparted to me. Kevin was very prompt with his responses to my questions and made the process of purchasing convenient. More

Superior Customer Service/Support Easy to work with, super kind, no hassle, prompt, timely, friendly, helpful, attentive, personable, and if the dealership would have paid for lunch, i Easy to work with, super kind, no hassle, prompt, timely, friendly, helpful, attentive, personable, and if the dealership would have paid for lunch, it would have been the cherry on top. More