Tucson Subaru

Amazing experience From when I walked in the door till when I walked out I felt right at home. Both the sales and financing individuals treated me with dignity and resp From when I walked in the door till when I walked out I felt right at home. Both the sales and financing individuals treated me with dignity and respect. I never felt like they lied to me to get me to buy a vehicle or pressured into purchasing warranties on my warranty. Overall, this was an amazing experience and I highly recommend using this dealership over any others I have experienced. More

Great customer service! Had a great experience purchasing my Subaru WRX. CJ and Louie were a great help from the begining of the purchase until the end! Thanks a lot!! Had a great experience purchasing my Subaru WRX. CJ and Louie were a great help from the begining of the purchase until the end! Thanks a lot!! More

CJ is the best! My husband and I have bought 3 new Crosstreks from CJ Nichols in the past 5 years and each time, our experience was better than the last. CJ's very k My husband and I have bought 3 new Crosstreks from CJ Nichols in the past 5 years and each time, our experience was better than the last. CJ's very knowledgeable, helpful and makes the process as painless as possible. He's a super nice, personable guy and I have recommended him to friends and coworkers. The dealership itself is very clean and staff are friendly. I also would like to thank Tim Hanson from finance who also made the financing portion very easy and fast. Thank you CJ, we love our new car! More

Quick and easy I recently purchased a 2011 Subaru Outback from Tucson Subaru and the entire process was quick and painless. I saw the car I wanted online and Jennife I recently purchased a 2011 Subaru Outback from Tucson Subaru and the entire process was quick and painless. I saw the car I wanted online and Jennifer Duran was instrumental in setting me up with the car. She was quick to respond to my emails and worked with me living up in Phoenix. Negotiation was very easy as well because the car was already very fairly priced and in superb condition- that always helps! Curt McHenry was also great throughout the financing process; working with my pre-approved loan, finding me a slightly better deal, and clearly and efficiently explaining the paperwork. Nice having a fellow Sun Devil in Wildcat territory too! The dealership itself was immaculate, comfortable, and even had free cookies, fruit, and coffee/hot cocoa. If I needed another car I would definitely come back, but something tells me I won't need to for a while! More

Steve Norris was Superb Steve Norris was excellent to work with. My mom, sister, and I pulled up into the lot and we were immediately approached by Steve. He took me to the Steve Norris was excellent to work with. My mom, sister, and I pulled up into the lot and we were immediately approached by Steve. He took me to the Crosstrek which was the only car I was looking at. He was very knowledgeable about all the different series of Crosstrek and let us sit in each. After getting to sit in each, he asked if there was anything he could do at the moment and I asked that he just give me a minute to decide and talk it over with my family. At no point was Steve pushy about the sale, he was informative and let me make my decisions. Thank you for being a great salesman Steve! More

No worries! I had a conversation with Loren about a specific concern early in the week, met him and Sean at 11am on Saturday and left with a 2017 Subaru! It was m I had a conversation with Loren about a specific concern early in the week, met him and Sean at 11am on Saturday and left with a 2017 Subaru! It was more than fair, easy and they took care of every detail. I won't go anywhere else for a car or for car service. We were treated with respect and our many questions were answered with detail and patience. Louie explained all of the paperwork and had no problem repeating if I asked. It's rare to experience employees that like their job...these 3 obviously do and it made our experience pleasant and stress-free. Thank you!!! More

Great job everyone. It was a pleasure doing business with Tucson Subaru. Though the buying process was a long one and Steve Willis made sure we were well cared for durin It was a pleasure doing business with Tucson Subaru. Though the buying process was a long one and Steve Willis made sure we were well cared for during the process. From the test drive to the transfer of vehicles Steve made sure I was well informed as to what was taking place. His knowledge of the Outback and his instruction had my mind spinning. Loren Henry was willing to work with us to come up with a mutual agreement. We appreciated his professional, frank and honest negotiation. We had to come back today to sign the paperwork, because we really hadn't planned on buying a car, and Traci Roberts got the job done in short, efficient and friendly order. In closing, I LOVE my new Outback and will not hesitate to spread the word of my great experience to my friends -- THANK YOU. SIncerely, Judy and Pat Cannon P.S. The roses were such a wonderful surprise. THANK YOU More

First time buyer As a young first time car buyer, everyone at Tucson Subaru was wonderful and patient to work with. Both Chris and Trent were able to explain the car b As a young first time car buyer, everyone at Tucson Subaru was wonderful and patient to work with. Both Chris and Trent were able to explain the car buying process a bit and were great guys to get a car from. Each time I came in, the customer service receptionists were friendly and helpful, especially Cathy Roach. Traci Roberts was a wonderful and professional person to work with to help find financing and get all of the paper squared away. Thank you to all at Tucson Subaru. I love my car! More