Tucson Subaru

Peter was great I dreaded buying a new car but Peter was great. Very helpful and not pushy at all. He took time to explain all the options of the cars I was intereste I dreaded buying a new car but Peter was great. Very helpful and not pushy at all. He took time to explain all the options of the cars I was interested in and arranged for 3 different test drives. That allowed my to compare the 2 models I was interested in. I'm very happy with my experience there More

Great sales experience. Jennifer Duran was wonderful to work Excellent, positive. sales experience. Jennifer Duran was great to work with. Very tuned in to our goals. Good lower register approach. We'd be happy Excellent, positive. sales experience. Jennifer Duran was great to work with. Very tuned in to our goals. Good lower register approach. We'd be happy to work with her again. More

Excellent Service Jennifer Duran was excellent as a sales consultant! My husband and I had gone online and wanted to see two specific vehicles. She got the keys to Jennifer Duran was excellent as a sales consultant! My husband and I had gone online and wanted to see two specific vehicles. She got the keys to both and answered all questions knowledgeably. She even showed us comparison vehicles when we asked. We test drove both vehicles and then went to lunch to discuss and compare both vehicles. She gave us a decent trade-in value for our car. We went back and let her know without any stress. Tim Hanson was excellent in finance. He was very through and friendly through whole process. Tim kept us updated as to the financing process. He texted us when everything went through and we went out to celebrate!!! My husband and I are very happy with our purchase and highly recommend Subaru Tucson.. More

Great value on a great car! I have been wanting an XV for some time and the right one just popped up. My sales rep (Ken) was helpful and even went outside to check the mileage. I have been wanting an XV for some time and the right one just popped up. My sales rep (Ken) was helpful and even went outside to check the mileage. Very happy with the car. Thanks! More

Customer Oriented Experience There are several "Dealer of the Year" awards hanging in the showroom, and it is easy to understand why. We were treated professionally and courteous There are several "Dealer of the Year" awards hanging in the showroom, and it is easy to understand why. We were treated professionally and courteously from the start by Kevin Gribble; even when contacted initially thru the internet. He knew the product very well and was able to explain the features of the Outback very easily. He was flexible with his time to the extent that he could and was able to meet with us based on our availability. Overall, a very good experience. More

Exceptional Dealership Tucson Subaru keeps surprising me with good, quality service and follow ups to my questions. If they keep it up, I know where I'll purchase my next Su Tucson Subaru keeps surprising me with good, quality service and follow ups to my questions. If they keep it up, I know where I'll purchase my next Subaru. ;-) More

Hassle Free They asked me what I was looking and looked through their inventory to show me aome options. CJ worked quickly to find the best vehicle to fit my need They asked me what I was looking and looked through their inventory to show me aome options. CJ worked quickly to find the best vehicle to fit my needs and budget. More

Great experience! I had a great car-buying experience at Tucson Subaru. My salesman, Jack McVey, was knowledgeable about Subaru products--but not at all pushy. He pre I had a great car-buying experience at Tucson Subaru. My salesman, Jack McVey, was knowledgeable about Subaru products--but not at all pushy. He presented the Crosstrek that I requested at the best price. While he introduced me to the features of the cars, he made no attempt at 'upselling' or adding features that I didn't want--and he respected the fact that I can't stand 'haggling'. This was a remarkably stress-free experience and I love, love, love my Crosstrek! More

Oil Consumption Recovery I purchased a crosstrek in 2013 that was plagued with oil consumption issues. Subaru was great on honoring the warranty, but the corporate side fell s I purchased a crosstrek in 2013 that was plagued with oil consumption issues. Subaru was great on honoring the warranty, but the corporate side fell short on helping get me into a new vehicle when I was done dealing with my existing one. My issues where never with the service response from Tucson Subaru because they were great to deal with. Needless to say I was pretty much done with Subaru as a brand, but I did include them on my list when I was shopping for a new vehicle and actually ended up buying another one. I did so because of my experience with Scott and Jade in the service department and because of Kevin G. in sales. Kevin was straight forward and did not use any high pressure tactics. I told him what I was looking for, he told me what he had and worked with me to get me a fair deal. More

Love-Encore followup We were surprised to receive a call and invite for this followup visit and an opportunity to become more familiar with the Eyesight and other technolo We were surprised to receive a call and invite for this followup visit and an opportunity to become more familiar with the Eyesight and other technology on our new Subaru Legacy. It is a better time to do this, a month following the purchase after we have had some time with the car and knew the specific questions to ask. We have purchased many vehicles in our lifetime but have never experienced dealer followup line this. Amazing! And Darla was so pleasant and patient with us. Thank you! More