Tucson Subaru

Great Service My lease was up and was looking for a new vehicle. I wasn't sure what I wanted, but Joe showed my wife and I plenty options, and we ended up with a gr My lease was up and was looking for a new vehicle. I wasn't sure what I wanted, but Joe showed my wife and I plenty options, and we ended up with a great new car! More

Amazingly Professional, Pleasant and Easy All I can say is WOW. I was not looking forward to buying a car after mine was totaled in an accident, but Kevin G and Trent were amazing to work wit All I can say is WOW. I was not looking forward to buying a car after mine was totaled in an accident, but Kevin G and Trent were amazing to work with. I found the vehicle online while I was on vacation. I sent an email inquiry and Kevin G took care of price negotiation and held the car for me until I returned to Arizona. When I went to pick it up, the process was very relaxed and easy. Kevin even did an extra wipe down of the leather seats himself and made sure the car had covered parking. The finance manager saved me 3.25% over my credit union rate! The car was everything I expected from the pictures and conversations Kevin and I had on the phone. I am super happy with my purchase and so glad that I drove to Tucson to buy it. I'm not sure this kind of dealership still exists in the Phoenix metro area - go to Tucson, Talk to Kevin or Trent - you won't regret it! More

Amazing! Great service. My salesman Kevin was very reasonable and very friendly! Tim in finance was awesome too! The process was fast and easy. Would definitel Great service. My salesman Kevin was very reasonable and very friendly! Tim in finance was awesome too! The process was fast and easy. Would definitely recommend! More

Positive Sales Experience Gil took his time with us, followed up, and listened to our needs. We would recommend him. He found the car we wanted and look forward to a positive Gil took his time with us, followed up, and listened to our needs. We would recommend him. He found the car we wanted and look forward to a positive, long-term relationship with Tucson Subaru. More

Great Experience No complaints, great service. Would recommend to anyone. Jack was very helpful and Tim was extremely knowledgeable. Very happy with the overall ser No complaints, great service. Would recommend to anyone. Jack was very helpful and Tim was extremely knowledgeable. Very happy with the overall service I received. More

They Stepped Up to the Plate Now days it's rare to find Companies or individuals who are willing to "step up to the plate", especially when they make an honest mistake. In my per Now days it's rare to find Companies or individuals who are willing to "step up to the plate", especially when they make an honest mistake. In my perception I believe that Tucson Subaru dealership did just that, then not only did they take responsibility for an honest mistake they went beyond expectations and gave me a very good exchange. I didn't have to beg or plead my case. Marco's Romero in the service department was honest and "frank" about the problem. Sean Johnson again was professional, "Managed up his co-workers and explained in detail and gave evidence with every question I asked of him. Traci Roberts gave excellent advice and did the footwork to help me get an even better percentage rate than I started with on my first loan. Tim Hanson explained "Car financing lingo" in detail and "managed Up" his fellow co-workers. As a side note: the facility is clean, well managed, great free coffee, drinks and snacks. Steve Willis was very courteous. Tucson Subaru supports many different Charities like the Human Society, Cancer Society, Youth on their Own and more. Everyone is very professional, from the front desk to the service and Parts departments. I can honestly say I had a lovely experience. I Love my Subaru! I can't wait to name her! More

Chris Smith we have purchased several cars from Chris Smith at this dealership- we always been happy with the cars and service- the deals are reasonable so I don' we have purchased several cars from Chris Smith at this dealership- we always been happy with the cars and service- the deals are reasonable so I don't have to waste time More

Awesome My new Outback is amazing! Our salesman Chris was super friendly and very knowledgeable. Tim in finance was so efficient and helpful The entire exp My new Outback is amazing! Our salesman Chris was super friendly and very knowledgeable. Tim in finance was so efficient and helpful The entire experience was fast and easy but the best part is that I have a beautiful new outback! More

Fantastic experience with Tucso Subaru We went to Subaru with the desire to trade in my wife's older subarue forrester. We did not know much about the new models and Steve was woderful all We went to Subaru with the desire to trade in my wife's older subarue forrester. We did not know much about the new models and Steve was woderful allowing us to test drive a number of different vehicles and explaining the differences in value and performance. When we weren't able to find what we were looking for on the lot that day Steve made sure we knew where to look and once I found a vehicle in Phoenix that met our wishes Steve made sure it was brought to Tucson quickly and was great at workikng with our schedule. Would highly recomend anyone looking for a great vehicle and great service to look up Steve Norris at Tucson Subaru. More