Tucson Subaru

Working with Edgar Gaxiola, at Tucson Subaru was an excellent car buying experience. Edgar was personable, professional, and engaging. During a bit of down time in the process Edgar gave us a tour of excellent car buying experience. Edgar was personable, professional, and engaging. During a bit of down time in the process Edgar gave us a tour of the dealership. We were introduced to the Service Manager and the Parts/Accessories Manager. A nice touch when you're getting ready to purchase a new vehicle. Edgar introduced my wife and me to Jennifer, in finance, and the positive experience continued. The time to purchase our new Subaru Outback Wilderness passed quickly. Overall, we felt heard, respected, and we believe a good transaction was made. If you're in the market for a new Subaru go see Edgar at Tucson Subaru, you will not regret it. More

Everyone was friendly and professional. Very helpful explaining the documents needed. I left with the feeling that any time I need assistance, it will be there for you. Very helpful explaining the documents needed. I left with the feeling that any time I need assistance, it will be there for you. More

I recently purchased a 2024 Subaru Outback from Tucson Subaru. Edgar Gaxiola was the sales consultant who assisted me in purchasing a car that is perfect for my needs and stage of life. It was time to tra Subaru. Edgar Gaxiola was the sales consultant who assisted me in purchasing a car that is perfect for my needs and stage of life. It was time to trade in my 2004 Subaru Outback that I had driven for 20 years. Edgar listened to my concerns about letting go of the familiar and stepping into a new technologically advanced vehicle, (compared to what I was driving). Edgar patiently explained the different models of cars, the benefits of each and how they would suit my needs. In summary, Edgar is an asset to your company. He is knowledgeable, patient, kind, and so much more than a "sales consultant." He is professional at all times, listens to the customer, and repeats the information as often as necessary. His care and concern for the customer shines through the entire process. I felt valued as a customer, and will continue to promote Tucson Subaru. More

Great experience buying a used car with help from Mike Henry. Very transparent;zero pressure. Henry. Very transparent;zero pressure. More

Tucson Subaru has been great to work with especially our salesman Joe Micolettie. We’re very happy with our new vehicle and enjoying it so very much. Thanks so very much. salesman Joe Micolettie. We’re very happy with our new vehicle and enjoying it so very much. Thanks so very much. More

Our salesman joe knew in detail all about the sabaru forrester we wanted to purchase.he was excellent to work with no high pressure and made us feel like friends. forrester we wanted to purchase.he was excellent to work with no high pressure and made us feel like friends. More

Outstanding sales, lady, Monica, and very professional and kind and helpful staff. It was a pleasure to work with everyone. and kind and helpful staff. It was a pleasure to work with everyone. More

Good overall experience. No hardball negotiations. First purchase with them & they treat you right so you will become a repeat customer No hardball negotiations. First purchase with them & they treat you right so you will become a repeat customer More

Undervalued trade by $6K according to KBB Trade In Value. Vehicle is pristine. Pencil presented was dramatically out of line with National Ads by Subaru. Monica was great at showing the vehicle and gath Vehicle is pristine. Pencil presented was dramatically out of line with National Ads by Subaru. Monica was great at showing the vehicle and gathering information. Put in an E-lead the day prior, still no response before my visit. Numbers that only an idiot would agree to, sorry folks. More

In short, it was a great experience. CJ listened to how I planned to use the vehicle, and he suggested the right model for me. The price and trade-in negotiations were painless. He kep CJ listened to how I planned to use the vehicle, and he suggested the right model for me. The price and trade-in negotiations were painless. He kept me up to date on the car's delivery schedule. He even offered to drive and deliver the car to my house across town (there was a problem unlocking my credit report, which delayed taking delivery for a day)! Then he spent quite a bit of time taking me on a test drive and explaining all the car's aspects. He showed me around the dealership- especially the service department and introduced me to the service advisors. He explained about the maintenance appointments and the free services. Also Jennifer set me up with an extended maintenance contract. Whenever I had a question, I would send CJ a text, and within minutes (sometimes less) he would answer. He really knows his stuff. So, after meeting with CJ, Jennifer and the service people, it feels like this is a wonderful dealership. I'm really glad I bought my car here! Oh yeah, the car is a lot of fun to drive. More