Tucson Subaru

Greg did an awesome job showing us the Outbacks that were within our price range. He was knowledgeable about the positive attributes of the 2025 Outback. From start to finish Greg gave us his undivided atten within our price range. He was knowledgeable about the positive attributes of the 2025 Outback. From start to finish Greg gave us his undivided attention. I would highly recommend Greg to family and friends.10/10!!!! More

Arnie was very pleasant to work with. No sales pressure what so ever. He answered all of our questions completely. He called us immediately when the car we wanted was delivered to the No sales pressure what so ever. He answered all of our questions completely. He called us immediately when the car we wanted was delivered to the dealership. We got to see the car in the back lot (and bought) before it was prepped for the sales lot. I would definitely buy another car from Arnie! More

I recently had the pleasure of working with Tucson Subaru when I needed to replace a steering angle sensor on my new-to-me Subaru. Living in Yuma, I didn’t have a local Subaru dealership, so I had to go out when I needed to replace a steering angle sensor on my new-to-me Subaru. Living in Yuma, I didn’t have a local Subaru dealership, so I had to go out of town for the repair. I chose Tucson Subaru over Phoenix dealerships for a couple of reasons; they had the part in stock, which meant I didn’t have to order it and risk a restock fee if it turned out to not be the issue. From the get-go, the experience was excellent. Brandon (I believe that was his name) in the parts department was phenomenal. He was friendly, knowledgeable, and extremely helpful over the phone. He even held certain parts for me to ensure I had everything I needed when I arrived. When I got to the service department, I wasn’t surprised to hear that the tech recommended several service items. Not knowing the service history of the car, I expected there might be some deferred maintenance. I took care of a few things myself, but I was taken aback by the condition of some drive and suspension components, which likely had been ignored by the previous owner. While this was a bit unsettling, Gavin, the Service Advisor, made the whole experience much easier to navigate. He stayed calm, cool, and collected throughout the process, and he went above and beyond to make sure I had a loaner vehicle to drive for as long as it took to get my car fully serviced. When I got my Subaru back, I immediately noticed a significant improvement in how it drove, smooth shifting, better acceleration, and just an overall more solid feel. Plus, when I had the chance to look at the new parts and the work done, I could see the attention to detail from the service tech. When I got the chance to look underneath the car, I had a few concerns about some of the work done, and the dealership was quick to respond. The service team was very understanding and took immediate action to address the issue. They also offered additional assistance and went above and beyond to make sure I was satisfied. This level of customer care really impressed me. Tucson Subaru’s commitment to making things right and their proactive follow-up truly earned my trust. I’m happy to give them a well-deserved 5-star rating for their professionalism, responsiveness, and dedication to customer satisfaction. I’ll definitely return for future service needs and highly recommend Tucson Subaru! More

The demonstration went through all of the safety features of the vehicle Thank you for providing this service of the vehicle Thank you for providing this service More

Great environment, comfortable surroundings and people. Angel Martinez was awesome and his knowledge of what each car had was very thorough. We definitely appreciated his expertise! Angel Martinez was awesome and his knowledge of what each car had was very thorough. We definitely appreciated his expertise! More

Mike Henry was excellent to work with and answered all our questions. We will call him when we return home and proceed with making a decision on what vehicle will be best for our family. our questions. We will call him when we return home and proceed with making a decision on what vehicle will be best for our family. More

Kevin McDougal and Ethan Ward at Tucson Subaru provided excellent service. They were professional, knowledgeable, and incredibly helpful throughout the entire process. It was truly a pleasure working with excellent service. They were professional, knowledgeable, and incredibly helpful throughout the entire process. It was truly a pleasure working with both of them. What a great Team ! More

I had another excellent service experience at Tucson Subaru this morning on my 2019 Crosstrek. I made an early appointment for a brake fluid flush and key fob problem. A shout-out to my go-to service ad Subaru this morning on my 2019 Crosstrek. I made an early appointment for a brake fluid flush and key fob problem. A shout-out to my go-to service advisor, Dan Ford, for reminding me about a recommended service for direct injection engines which I added. I appreciated the video inspection by tech Julian. Dan and Julian had me back on the road in a very reasonable amount of time. Kudos to Tucson Subaru for exceptional service! Bill B. More

Salesman Jason Wilson was a pleasure to work with; professional, courteous, patient, helpful, knowledgeable and just an all-around good guy. This was our second Subaru purchased from this dealership professional, courteous, patient, helpful, knowledgeable and just an all-around good guy. This was our second Subaru purchased from this dealership and we've been very satisfied with all departments over the years. More