Tucson Subaru

Darla was an expert at showing me all of the things my new Subaru Outback can do. She’s very personable and friendly and was very flexible with how we met (Zoom vs. in-person). Thanks Darla’ new Subaru Outback can do. She’s very personable and friendly and was very flexible with how we met (Zoom vs. in-person). Thanks Darla’ More

This was my first car buying experience and I was very impressed. The employees of Tucson Subaru were so friendly and very understanding. It was not a stressful experience and I will be back someday. impressed. The employees of Tucson Subaru were so friendly and very understanding. It was not a stressful experience and I will be back someday. More

Very helpful and patient. Ken was great to work with. The vehicle purchasing process was smooth and efficient. The dealership is clean and the people are friendly. Dan in Service is extremely knowledgeable. vehicle purchasing process was smooth and efficient. The dealership is clean and the people are friendly. Dan in Service is extremely knowledgeable. More

From day 1, all interactions have been very good. We will enjoy the new Forester. Dave & Marsha Scoles. Mike and Darla were right on. Thanks will enjoy the new Forester. Dave & Marsha Scoles. Mike and Darla were right on. Thanks More

I am extremely disappointed with the service here. I have a 2021 crosstrek and have had to bring it to the service department two times. Both times I have brought my car in, my concerns were immediately dism a 2021 crosstrek and have had to bring it to the service department two times. Both times I have brought my car in, my concerns were immediately dismissed and invalidated (before a technician could even look at my car). The first time I brought it in was for a rattling sound coming from the undercarriage. Both the technician and the service person I worked with insisted that the sound didn't exist and nothing was wrong with my car. They tried to blame the sound on a backpack zipper and then on leaves that were on the floor of my car. It wasn't until I requested a test drive with the technician that they finally admitted there was in fact a rattling sound. Turns out, there was a problem with the struts and they had to be replaced completely. I brought my car in once again after this for a separate issue and was greeted the same way. My concerns were dismissed before a technician even looked at the car. I don't know if it is because I am young or because I am a woman, but the way I have been treated here is unprofessional, disrespectful, and rude. I am extremely disappointed with Tucson Subaru and wouldn't recommend their services to anyone. More

I have been using Tucson Subaru’s service department for some time. I am extremely grateful for the professional help of Jesse Friedman, service advisor! some time. I am extremely grateful for the professional help of Jesse Friedman, service advisor! More

Shawna from the first day put me at ease and was honest about how the buying process would be. She answered all my questions and made me confident Subaru was the best car to fit all my needs. about how the buying process would be. She answered all my questions and made me confident Subaru was the best car to fit all my needs. More

I was pleased with the quality of service and the friendliness of the staff during my recent visit for a tune up for my 2012 Forester. friendliness of the staff during my recent visit for a tune up for my 2012 Forester. More