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Tucson Subaru

Tucson, AZ

4.9
15,470 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers. We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect. Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive. We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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4901 N Oracle Rd

Tucson, AZ

85704

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Showing 15,470 reviews

April 26, 2022

Jose Arizaga was great and responsive. Sale of our used car did not go well...handled by different individual. More

by mhmyers
Recommend Dealer
Yes
Employees Worked With
Jose Arizaga
Apr 26, 2022 -

Tucson Subaru responded

Thank you sir for allowing me to help!

April 26, 2022

I can depend on any service needed for my Outback was necessary and that the service done right. I know I can trust the advice of my service advisor, Chris Valencia. We keep our cars for a long time and More

by IOrallo30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Everyone was very helpful and friendly! It was a stress-free enjoyable experience! I would recommend Tucson Subaru to friends and family. More

by Ryanmeyer19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Tucson Subaru responded

Thank you for the review!!! Traci

May 03, 2022 -

Tucson Subaru responded

Enjoy your BRZ! -KG

April 25, 2022

I wanted to downsize from my Forester and found my perfect car in a used, certified Impreza. More

by Legalassistantyg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Ascencio, Jose Arizaga
Apr 25, 2022 -

Tucson Subaru responded

Thank you !!! ; ) Louie A

Apr 26, 2022 -

Tucson Subaru responded

Please let me know if I can help you with anything down the road. It was great to meet you!

April 25, 2022

Outstanding sales experience! Mike Habib was personable, knowledgeable and very helpful. We were looking at used Subaru Outbacks and Mike was quick to point out the Subaru qualit More

by shawntier
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Habib
Apr 25, 2022 -

Tucson Subaru responded

Muchas Gracias mi Gran Amigo , Obrigado meu Amigo Shawn e Barbara foi um Prazer servir-los ,Deus Abencoe a voce e sua familia, Thank you so very much Shawn and Barbara , your kind words and gesture i'll take it to heart Mike Habib .

Apr 26, 2022 -

Tucson Subaru responded

Thank you! It was great meeting you! ~Jennifer

April 24, 2022

Darla was very friendly, knowledgeable and most of all patient! We have never had a personal instructor before! What a nice experience! More

by Ndlauber
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Tucson Subaru responded

I genuinely appreciate your kind words and review. Thank you. Darla

April 23, 2022

Car ran over a traffic cone and all the dash lights came on, took it to the Subaru service department and they ran a diagnostic and said that it would cost $2000 dollars to fix the vehicle, WHAT?. So I too More

by twstephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
May 05, 2022 -

Tucson Subaru responded

I am sorry you feel this way. The complaint was for a check engine light and also the transmission temperature light coming on. After connecting the Subaru laptop the technician found code P2762 which indicates an open circuit for the lock up duty solenoid in the valve body. Upon performing pin and circuit tests it was found to need valve body replacement. The quote for this was $1360.00. The technician checked the transmission fluid level and quality of the fluid. The level was good but it was found that the transmission fluid had degraded to the point it was not shedding heat like it should and causing the transmission temperature light to come on. The quote for this was $429.95 to flush the transmission thoroughly and replace the fluid. The technician did have time and equipment involved in diagnosing the vehicle and should be compensated for his time. This was the $164.00 charge which you agreed to before any work was even started on your vehicle. We are always upfront and transparent with everything we do and would not recommend anything to any customer that we did not feel they need.

April 23, 2022

Darla was an absolute joy to meet and walked me through the features of my new Outback-including several I wasn't aware of! She was clearly fluent in the equipment and her expertise showed in the efficienc More

by MSpinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Tucson Subaru responded

I really appreciate your kind words and wonderful review. Thank you so much. Darla

April 23, 2022

Excellent attention to detail and following through with commitments, on the part of both sales and finance departments. More

by Granddad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Landry
Apr 23, 2022 -

Tucson Subaru responded

Thank you :) ~Jennifer

April 23, 2022

Great experience buying, no pressure sales, nice waiting and sitting areas, clean bathrooms, awesome staff More

by themrgrok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Keovorabouth
May 09, 2022 -

Tucson Subaru responded

Thank you for the Extraordinary review! - Curt

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