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Tucson Subaru
Tucson, AZ
15,456 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers.
We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect.
Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive.
We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,456 reviews
May 02, 2019
Always looking for small odds and ends I've gone to Tucson Subaru for a bunch of parts over the last two years. I'm currently building a 2017 STi and often run across small clips, plugs, re I've gone to Tucson Subaru for a bunch of parts over the last two years. I'm currently building a 2017 STi and often run across small clips, plugs, retainers, and misc items that need to be replaced. I've worked with Scott Buford, in Service, for all of these parts. In most cases, I know of the parts location and what it does but not much more. Scott is always smiling, easy to deal with, and never gets frustrated when we search through schematics to find the right part. I would say Scott actually enjoys the challenge. Often this work is all done for a few bucks of parts. The car is almost finished and because of Scott Buford @ Tucson Subaru, all the fine details are complete too. I couldn't be happier with Scott and remaining staff. (And they have Chocolate Chip cookies :-) !! ) More
by MrAshler
Employees Worked With
May 02, 2019
Conversation while getting my vehicle serviced. Steve Norris is the best sales rep of any dealership I have ever worked with. His demeanor was professional and personable at all times. He sold me on Steve Norris is the best sales rep of any dealership I have ever worked with. His demeanor was professional and personable at all times. He sold me on upgrading to a new Subaru in the fall by simply stating the facts as he sees them about the product I am interested in. He essentially let the product sell itself. In the future I will recommend him to anyone who shows intrest to me in purchasing a new vehicle. Happy Subaru owner, Rick Adams More
by Adams, Rick
Employees Worked With
Steve Norris
May 02, 2019
Good experience CJ made the ordering and purchase process easy. Responsive to my interests. Love my new car! Did not feel pressure except around purchase of extended CJ made the ordering and purchase process easy. Responsive to my interests. Love my new car! Did not feel pressure except around purchase of extended warranties. More
by Cruising
Employees Worked With
May 02, 2019
An Outstanding Employee We have had a problem with the radio on our new 2018 Subaru Outback since we bought it back in 2017. No one has been able to fix this small, but irri We have had a problem with the radio on our new 2018 Subaru Outback since we bought it back in 2017. No one has been able to fix this small, but irritating issue. When I took our car in for routine service yesterday, I was fortunate enough to have service manager Jade Hilliard wait on me. I told her about this issue and she listened attentively. Within a matter of a few minutes she was able to fix the issue! This despite the fact that the service department was packed with other customers. Her patience, her knowledge and her excellent people skills rank her as an outstanding ambassador for Tucson Subaru. More
by Jim Haines
Employees Worked With
May 02, 2019
Smooth and easy Anthony was straight forward and easy to talk to. He had all the knowledge we needed to make an informed decision on buying our Outback. He helped fin Anthony was straight forward and easy to talk to. He had all the knowledge we needed to make an informed decision on buying our Outback. He helped find us the best deal possible and all the other financial particulars were handled quickly and painlessly. I would most certainly recommend Anthony and this dealership to anyone looking for a Subaru. More
by DeGrant
May 02, 2019
Always amazing and caring service! This is an amazing team! I have always been well taken care of the moment I walk through the door. You have a customer for life and I am always tellin This is an amazing team! I have always been well taken care of the moment I walk through the door. You have a customer for life and I am always telling friends and family about how wonderful all the staff here are. This is my third Subaru here! Jack has always been my go to guy- very straight forward and to the point. Never giving a sales pitch speech. Respectable and kind! Louie has always been my finance guy- makes the process fun and enjoyable. And John has always gone above and beyond to make sure I am well taken care of. They all have become like family to me. Thank you Tucson Subaru!! More
by LanaMarie
May 01, 2019
Pleasant experience Shopping for a new car is rarely a pleasant experience, so we were happily surprised at the low-key, low-pressure approach at Tucson Subaru. Jim Coyle Shopping for a new car is rarely a pleasant experience, so we were happily surprised at the low-key, low-pressure approach at Tucson Subaru. Jim Coyle was easy to deal with and responsive. We're excited to start a new relationship with Subaru! More
by Kcookski
Employees Worked With
Jimmy "Colorado" Coyle
May 01, 2019
Our new Outback Took my 2013 Subaru Legacy into Tucson Subaru for a recall issue. They gave me a 2019 Outback loaner for the day and I fell in love with it. After no Took my 2013 Subaru Legacy into Tucson Subaru for a recall issue. They gave me a 2019 Outback loaner for the day and I fell in love with it. After no hassle dealing we purchased the new Outback. This is my second purchase with Tucson Subaru and I have been happy with the service both times and with the same sales person. You rock Steve W. More
by Robinma56
May 01, 2019
Great experience Tucson Suburu surpasses any other dealership we have visited in terms of customer service, cleanliness of showroom, attentive and friendly staff. Over Tucson Suburu surpasses any other dealership we have visited in terms of customer service, cleanliness of showroom, attentive and friendly staff. Overall one of the best car buying experiences in Tucson. More
by Java4smf
May 01, 2019
Amazing Experience I knew I need look no further when I met John Petersavage, Sean Johnson and Jennifer Duran, who treated me with respect and met my every need. Their h I knew I need look no further when I met John Petersavage, Sean Johnson and Jennifer Duran, who treated me with respect and met my every need. Their honesty is apparent and refreshing! More
by Rosemarie
