Tucson Subaru

Quick tire repair I had a screw sticking out from between the treads and asked them to fix it. It was a busy day, maybe they all are. But they had me out of there qui I had a screw sticking out from between the treads and asked them to fix it. It was a busy day, maybe they all are. But they had me out of there quickly with the tire fixed. Thanks Jade. More

Excellent Service! First time coming in. I came in for a multi point inspection after buying the vehicle preowned. Jade was great and provided advice on long-term manage First time coming in. I came in for a multi point inspection after buying the vehicle preowned. Jade was great and provided advice on long-term management! Thanks, More

Great experience in selecting and buying a new Subaru When I first went to Tucson Subaru I was not thinking about buying a new car. I met Joe Micoletti and he made me feel very comfortable about the possi When I first went to Tucson Subaru I was not thinking about buying a new car. I met Joe Micoletti and he made me feel very comfortable about the possibility of purchasing a new car. He took me through the whole experience with no pressure and got me into the vehicle that I finally selected. Joe is a five star salesman who knows his product and carries that knowledge over to the customer. I really appreciate that he went the extra mile for me. More

The best car buying experience hands down. This was my second time purchasing a new vehicle from this dealership and both times were fantastic. They welcome you in like friends, but you leave l This was my second time purchasing a new vehicle from this dealership and both times were fantastic. They welcome you in like friends, but you leave like family. CJ Nicols and the rest of the team are great! No pressure, straight-forward, will help where they can to get you in your new or pre-owned vehicle. I highly recommend and will be back again. Thank you! More

Friendly with a smile and very helpful I am always a little suspicious of Dealership service departments. Jade made me feel at ease and explained what was required for the 24,000 mile servi I am always a little suspicious of Dealership service departments. Jade made me feel at ease and explained what was required for the 24,000 mile service. I trust her knowledge of what is required and felt at ease with her guidance. She is an asset to the service department. I will ask for her in the future for the service of my Crosstrek . More

Excellent experience! Jim our salesman and Tracey in finance were great to work with from beginning to end. They explained everything in great detail and made the process a Jim our salesman and Tracey in finance were great to work with from beginning to end. They explained everything in great detail and made the process an easy one. We are first time Subaru buyer's and we are extremely impressed! Love our new Ascent! More

Pamela is a good one to wrk with I went in and was greeted by a friendly seller. After describing what I was interested in,she showed me some units. Then after further discussion betw I went in and was greeted by a friendly seller. After describing what I was interested in,she showed me some units. Then after further discussion between my wife and I , Pamela realized that we were talking about different types of cars. So she made suggestions and came up with the exact car we wanted . A great and helpful sales person who knew what she was talking about. More

Great Car, Great Customer Service On my second visit, I was not intending to make a purchase, I was still uncertain and did not even bring my checkbook. James Freibert, my sales consul On my second visit, I was not intending to make a purchase, I was still uncertain and did not even bring my checkbook. James Freibert, my sales consultant had shown me multiple cars and I had narrowed it down to three. I arrived with two goals, purchase a Crosstrek and get a payment that fit my budget, that was it. I asked to see the numbers for the car I eventually purchased but we were too far apart and I felt I was going to have to reconsider, that's when James introduced me to Anthony Taormina. After listening to my needs Anthony breifly left James and I. Anthony returned after a couple minutes, presented his new deal and I am now the owner of a 2019 Subaru. It was getting late so James and Anthony agreed we could do the New Car Orientation the next afternoon. James took me through the outer and interior features but as he is new he felt Anthony could provide more insight into the dashboard features and electronics. Anthony patiently went through everything, sync'd my cell phone and when I convinced him I would promptly forget most of it he informed me I would be getting an invitation from the orientation expert for a follow up after I had spent a bit of time with the car. Before I left I had met Jesse my future service consultant, the parts department and a few others whos names I cannot recall. I can't close this without giant kudos to Jennifer Duran my Business consultant, she thoroughly covered the contract, all the legal documents and she made handing over $6,000 painless...realtivly. She also sold me the security system and the extended maintenance plan; at almost 60 years old I have always sworn I would never buy these after sale add ons. I'm glad I chose Tucson Subaru and didn't make the trip to Phoenix, I don't think I would have done better and I get to keep my business in my home town. Thank you to everyone and I look forward to seeing them again and learning how I can get the most out of my new Subaru. More

2nd BRZ My first BRZ got squeezed between 2 pick-ups. So I returned to Tucson Subaru, to see if I could obtain a 2nd BRZ. My specs required an automatic tra My first BRZ got squeezed between 2 pick-ups. So I returned to Tucson Subaru, to see if I could obtain a 2nd BRZ. My specs required an automatic transmission, so my lovely wife could drive in needed. Low and behold, Ken Murch found one coming into San Fran. We worked out a deal, it will becoming here soon. Ken made the arrangements to make it happen. Ms. Duran made the paperwork go as smooth as was possible. Everything worked and my wife and I are enjoying our 2029 BRZ. More

My best dealer experience by far I just purchased my 3rd Subaru marking my 22nd year as a Subaru owner. This did not start out as a good experience - far from it. My 2012 Forester I just purchased my 3rd Subaru marking my 22nd year as a Subaru owner. This did not start out as a good experience - far from it. My 2012 Forester was towed in to Tucson Subaru because it was the closest dealership to where i broke down. I was not happy about my options. But I've got to hand it to Marcos in Service and Jacob in Sales; they patiently walked me through the transition calmed me right down and now I have a good replacement for my Forester. I'm grateful to both of them for their kind assistance. More