Tucson Subaru

I LOVE TUCSON SUBARU!! This is my second vehicle through Tucson Subaru and I could not be happier with the service provided. Jacob Ray and Jennifer Duran were amazing to wo This is my second vehicle through Tucson Subaru and I could not be happier with the service provided. Jacob Ray and Jennifer Duran were amazing to work with and made the entire process enjoyable. Ryan didn't even complain when I changed my mind to a different vehicle and color. I will remain a loyal customer to Tucson Subaru! More

New car. Friendly service, good atmosphere, provided helpful information, and able to deliver the car I wanted in a short period of time. I highly recommend th Friendly service, good atmosphere, provided helpful information, and able to deliver the car I wanted in a short period of time. I highly recommend the dealership. More

How All Car Dealerships Should be Maybe it's because this was my first Subaru purchase, but I had no idea that buying a new vehicle could be such a pleasant experience. From the mo Maybe it's because this was my first Subaru purchase, but I had no idea that buying a new vehicle could be such a pleasant experience. From the moment that sales rep Mike Henry first greeted me on the dealership lot, I got the feeling that things are done differently at Tucson Subaru. Mike was full of information about every aspect of the car, including features that I wasn't aware of even from my extensive research beforehand. I did the test drive, and then left and went elsewhere to test-drive Honda CR-Vs and Toyota RAV-4s. Then, I knew I needed to go back to Tucson Subaru. I probably would've been happy with any of those other SUVs, but more than any other single factor, it was probably Mike's knowledge, professionalism, and low-key sales approach that brought me back to Tucson Subaru. Even the price-negotiation process wasn't the adversarial ordeal that we've all endured at other dealerships: there was none of the long, drawn-out waits as a salesperson disappeared for an eternity, and none of that endless back-and-forth with a "sales manager" or "closer" in a battle of wills, as all other car retailers subject us to. Did I make an absolute killing on the price of my Forester? No, but I nonetheless got a very good deal, I think, and it wasn't the root canal type of experience that I've gone through elsewhere. Closing out the purchase with Louie Ascencio in the Finance department was also a surprising exception to the norm: I didn't get the hard-sell on how my life would be ruined if I didn't buy the extended warranty or some other profit-generating add-on. Louie was cordial, polite, and quick: in no time, the purchase was wrapped up. But before leaving the dealership, Mike walked me around to every department and introduced me to key people, such as service managers and advisors. And then, after the sales was closed, the manager stopped by to get my thoughts on my experience there, asking me what they did right, and what they didn't. You don't get that at most car stores. If you want to spare yourself some grief and frustration (and an entire Saturday or two), make sure you go to Tucson Subaru before bothering with any of the other dealerships. More

A good solid experience no pressure but Subaru sells itself The process was painless there was no pressure I was given time to ask questions. I feel I have a very good car that I will enjoy for many years. Than The process was painless there was no pressure I was given time to ask questions. I feel I have a very good car that I will enjoy for many years. Thank you Tucson Subaru More

Almost Perfect Everything was great until the night I drove my Subaru off the lot. Went to dinner and a bunch of yellow lights all came on at once - this was Day 1. Everything was great until the night I drove my Subaru off the lot. Went to dinner and a bunch of yellow lights all came on at once - this was Day 1. Called Chris and he said to take car in first thing next morning, which I did. Service department spent 4 hours doing diagnostics and it turns out somebody had not connected a hose to the turbo system at the factory. One of two incidents in the entire country apparently. Anyway, they fixed, checked and double-checked and test drove a couple of times. No problems since then. Had to be embarassing for the dealership - I obviously was not thrilled about it, but they were great. Love the car! More

Fantastic and Professional Service Sean and Curt were very professional, and I never felt pressured to buy anything! Service was efficient and fast! Highly recommend both of them and Sean and Curt were very professional, and I never felt pressured to buy anything! Service was efficient and fast! Highly recommend both of them and Tucson Subaru. More

Great experience We are so glad we went to Tucson Subaru. This is the third vehicle we bought there. Again, it was a great experience and we are happy with our purcha We are so glad we went to Tucson Subaru. This is the third vehicle we bought there. Again, it was a great experience and we are happy with our purchase. More

Great automobile This dealership is made up of ultra-friendly and efficient employees. Anthony (the beard) was our rep. He knows how to explain so you can understand. This dealership is made up of ultra-friendly and efficient employees. Anthony (the beard) was our rep. He knows how to explain so you can understand. And he offered his help in the future as did several other managers. They were very understanding that we forgot the title to our trade-in vehicle. (will bring it soon - we promise). Note: This is such a popular place that our wait was a little long. It took us 5 hours to get our car. (If you're going to keep us thru lunch next time, please provide snacks. Did find a cookie). More

Very attentive We received excellent attention from Sean. He was very patient with us and answered all our questions in a pleasant respectful manner. We had an excel We received excellent attention from Sean. He was very patient with us and answered all our questions in a pleasant respectful manner. We had an excellent experience More

Expedient and friendly I was aware that purchase of a vehicle is a time-consuming process on the basis of past experience. The sales and finance people on my recent visit di I was aware that purchase of a vehicle is a time-consuming process on the basis of past experience. The sales and finance people on my recent visit did everything possible to make the process as expedient and friendly as possible, making sure that my wife and I were comfortable during the procedure. More