Tucson Subaru - Service Center

Jason sets the standard for superb service Jason Mumma's knowledge, thoughtfulness, and commitment to the highest standards of service are the reasons why our family thinks so highly of Tucson Jason Mumma's knowledge, thoughtfulness, and commitment to the highest standards of service are the reasons why our family thinks so highly of Tucson Subaru. During the past several years, Jason has diagnosed subtle issues with our vehicles, and supervised repairs that resulted in them driving as if they were new. The latest repairs involved our 2019 Subaru Outback Limited, which was hit by another vehicle. There was little visible damage - the other vehicle hit the rear wheel - but Jason said the suspension would have to be checked carefully. He systematically replaced one part at a time, then did a four-wheel alignment. He was right; a number of parts had to be replaced before the car aligned correctly. The car now drives perfectly. Throughout the process, Jason kept in close contact with our insurance adjuster - who agreed that all the repairs were necessary, and should be covered - and with us. Jason's dedication to careful, comprehensive service is the reason we are so committed to Tucson Subaru. This dealership - and its customers - are fortunate that he is on the staff. More

Its always a great experience at Tucson Subaru Service. Everyone is so professional and personable that I know I will have a good experience. They tell me every step what is wrong, what needs to be done, Everyone is so professional and personable that I know I will have a good experience. They tell me every step what is wrong, what needs to be done, what its going to cost, and what the next step is. I love taking my car to Subaru Service! More

New Subaru Forester My experience with Kevin Gribble and Darla and the service people was great , they were very personable and we got a great deal on our new Forester J My experience with Kevin Gribble and Darla and the service people was great , they were very personable and we got a great deal on our new Forester Just love it More

Jeanine's Subaru 2020 I appreciate Steve's friendly approach and his flexibility in finding a meeting time that worked for my orientation session. He clearly explained th I appreciate Steve's friendly approach and his flexibility in finding a meeting time that worked for my orientation session. He clearly explained the 2020 Forester's features, answered all of my questions, invited me back anytime that I had more questions and reminded me of the monthly info-session coming up on March 11 for new Subaru owners. Steve's service was the cherry on top of the outstanding service that I experienced all the way through purchasing my new Subaru. More

Service That Makes Us Want to Buy Every Car There I made it a point to visit the service department, after our second Subaru purchase within fifteen months , to let them know that I let management kno I made it a point to visit the service department, after our second Subaru purchase within fifteen months , to let them know that I let management know that their service played a major factor in buying a second Subaru. It takes more than a great product to enhance the buying experience, and this service center's performance is top notch! More

Had our love encore delivery visit today with Darla. She did a great job and explained several items that we hadn't even noticed yet about our new Outback. Glad to have this chance to learn about the many f did a great job and explained several items that we hadn't even noticed yet about our new Outback. Glad to have this chance to learn about the many features of our car. Our service advisor Jade was very helpful too. More

Review of session for technology learning of new car Visit to help with my understanding of new technology Steve is very knowledgeable and a patient natural teacher I thoroughly enjoyed my time with St Visit to help with my understanding of new technology Steve is very knowledgeable and a patient natural teacher I thoroughly enjoyed my time with Steve,never felt rushed and learned a great deal The dealership is fortunate to have such an employee More

Called about information on wrapping the chrome on our new Forester vehicle. My wife does not care for the chrome trim on both bumpers, side mirrors and lower door panels. new Forester vehicle. My wife does not care for the chrome trim on both bumpers, side mirrors and lower door panels. More

Great service. Beautiful facility. Tucson Subaru makes it incredibly easy to have your car serviced, from the online appointment process to the friendly greeting on arrival at their dri Tucson Subaru makes it incredibly easy to have your car serviced, from the online appointment process to the friendly greeting on arrival at their drive-up. And, they took us to the mall while our car was serviced. Very reasonable rates as well. We'll continue to have our car serviced here. More

Excellent service ALWAYS! Thank you! Everyone went the extra mile to ensure excellence. Making appt was easy on the website, loaner car was offered, easy doing business. I will be back! extra mile to ensure excellence. Making appt was easy on the website, loaner car was offered, easy doing business. I will be back! More