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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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February 20, 2020

Top-Rated Subaru Service Department My recent experience with the service department at Tucson Subaru was exceptional. The online appointment scheduling is very user-friendly, and after More

by ddrcpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Schobel
Apr 14, 2020 -

Tucson Subaru responded

Hello, I am so glad you had a great experience ! - Jade H

February 18, 2020

Excellent Service!! Raj, one of the excellent service writers quickly met me and wrote my service order. He indicated the recall work would take several hours, but he se More

by Richard S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Feb 19, 2020 -

Tucson Subaru responded

Hello, thank you for your review! Our team is dedicated to providing you with the best service experience so we are pleased to hear you found that to be the case with Raj. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!

February 18, 2020

Extremely helpful and patient. Pleasant, kind and very helpful. Two visits specialist came to my car and was able to solve my problem and did not have to leave my car. Thank you! More

by Dawn Brazil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Feb 19, 2020 -

Tucson Subaru responded

Hi Dawn, we're so glad to hear that we could provide you with a five star service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

Feb 20, 2020 -

Tucson Subaru responded

Thank you for the review, Dawn! Enjoy your car! -Steve N

February 18, 2020

The best Superior in all respects! On time for appointment, did all the work needed for the servicing, completed the servicing in a very timely fashion, person More

by wthiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Tucson Subaru responded

Thank you for your kind words! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2020

Subaru is the best. They helped me out with my loan and serviced my car. They went above and beyond! Can't say enough about this place. More

by S.Montgomery
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawna Iniguez
Feb 14, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave a review! It was such a pleasure to meet you both and spend time with you! I am glad we were able to help! -Shawna

Feb 15, 2020 -

Tucson Subaru responded

Thank you for the fantastic review and enjoy your Subaru!!! - Curt

February 14, 2020

Always Great Service!!! The service department is always courtesy, friendly, efficient. A special Thank you to Jesse Friedman since we had to wait a little longer he gave us More

by Jeannienau2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Lancaster, Jason Mumma
Feb 17, 2020 -

Tucson Subaru responded

Jeannie, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

February 13, 2020

Darla Knows Her Stuff Darla did an excellent job, not only of explaining but setting up the high-tech features of ours new Subaru. She stayed with installing my I Phone ev More

by kjryan
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Tucson Subaru responded

Thank you for attending your love encore delivery and for the review. Darla

February 13, 2020

Learning is Fun! Most enjoyable learning experience in memory. Darla was so kind and informative. I drove away more confident and informed on the many safety featur More

by hhburke
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Tucson Subaru responded

I so appreciate you taking the time to do such a kind review. Welcome to the Tucson Subaru family. Darla

Feb 14, 2020 -

Tucson Subaru responded

I so appreciate you taking the time to do such a kind review. Welcome to the Tucson Subaru family. Darla

February 13, 2020

30000 service Excellent service appointment. Jesse Friedman is very professional, polite, and informative. I was given a loaner, a nice Crosstrek and my car servi More

by Samaritan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Tucson Subaru responded

Hi Samaritan, thank you for taking the time to leave a review for us at Tucson Subaru. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2020

The Love Encore with Steve was not only fun, but extremely informative. Steve makes learning about the Outback's capabilities a great experience! Thanks again! More

by Cathy
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Feb 11, 2020 -

Tucson Subaru responded

Nice seeing you, Cathy! Have fun and thanks for the review! -Steve N

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