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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,267 Reviews

2,267 Reviews of Tucson Subaru - Service Center

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June 15, 2019

"Going above and beyond" When we took our Dodge Journey that we bought at the Subaru dealership in for service we expected another $200 visit to fix a problem nobody has been More

by Journeyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
June 14, 2019

A happy and smarter buyer/owner! The Subaru Ascent delivers a lot of GREAT features - thank you for those! With these goes a lot of mechanical and electronic complexity - thanks to C More

by happyowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : London Tobin
Jun 15, 2019 -

Tucson Subaru responded

I am so glad you are loving your new Subaru. Thank you kindly for the review. I appreciate it. Darla

June 13, 2019

Wonderful tutorial with Darla. Darla was terrific on showing me the various safety features of my new vehicle. She taught me how to operate the systems and greatly increased my unde More

by Outbackconvert
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Tucson Subaru responded

Thank you for coming to your love-encore meeting and for being part of the Tucson Subaru Family. I appreciate your review. Darla

June 13, 2019

Two visits in a week They fixed a damaged tire after I had received service earlier in the week. The tire was not covered by the warranty but they explained the warranty t More

by ess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Houston Lambert
Jun 13, 2019 -

Tucson Subaru responded

Thank you so much for the kind words. Our goal is to make sure every customer has an extraordinary service experience and that they get maximum enjoyment out of their Subaru. Enjoy your Crosstrek and let us know if you ever need anything. Scott G.

June 12, 2019

Getting Acquainted I just spent time with Darla Muckley for the Love-Encore Delivery experience. She was great. She went over every button and setting in my new Outbac More

by Krigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Tucson Subaru responded

Thank you kindly for your review and for coming to your love-encore delivery. Darla

June 11, 2019

excellent service with every visit Every visit at Tucson Subaru has been an above par experience. This last visit with Jesse Friedman was the best yet!! Jesse was very thorough, and jus More

by cinnylouu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Petersavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Tucson Subaru responded

THANK YOU!!!!! TRACI

June 08, 2019

Great job! Darla did a wonderful job explaining all of the features of my new car. She was warm, knowledgeable, and gracious, and she answered all of my question More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2019 -

Tucson Subaru responded

Thank you for attending your love-encore delivery and for the nice review. Darla

June 07, 2019

love-encore delivery follow-up I leased a 2019 Forester Premium about a month ago and while I have perused the manuals and understand how most of the features work I still had some More

by jerry ice cream man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2019 -

Tucson Subaru responded

Thank you for taking the time for your nice review, I really appreciate it. Let me know if you have any questions in the future. Darla

June 05, 2019

Professional Service Experience I`ve never been to fond of taking my vehicle to get serviced, but Jade has changed all of that for me. She was extremely polite and ensured that my ve More

by WRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Tucson Subaru responded

Thank you so much for the great review... It is a pleasure to help you and all my customers feel good when coming in for service on their car !!!

June 05, 2019

Efficient and professional Have always had a great experience when we have brought either the 2010 Subaru Outback or 2015 Subaru Outback. Great service done quickly, professiona More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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