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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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June 07, 2017

Subaru Love Just finished purchasing my second Forester -- loved the first one so much, I'm giving it to my daughter for college -- and the experience was as wond More

by KimE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2017 -

Tucson Subaru responded

Thank you so much, I appreciate your review and spending time with you going over the wonderful features of your new Subaru. It is indeed a wonderful car. Please let me know how can I assist you. :)

Jun 07, 2017 -

Tucson Subaru responded

Thank you for your nice review. We are happy you have continued to purchase cars from the Subaru family. I am sure your daughter will love the Forester. Please let me know how else I can assist you or if you have any other questions. :)

June 01, 2017

Love-Encore Delivery Darla was wonderful at explaining some of the features that I needed a little more explanation about. Very helpful and friendly and a pleasure to chat More

by Dcookaz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jun 03, 2017 -

Tucson Subaru responded

I am glad you enjoyed your Love-Encore Delivery and learning the new features and technology of your new Subaru. I hope you enjoy it and let us know how else we may assist. Thank you for your kind review.

June 01, 2017

Service and purchase Hi I was there for my 2015 Subaru forester for the service. It took little bit long but it was ok. During that service Peter found me a better deal More

by S.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Thomas
Jun 02, 2017 -

Tucson Subaru responded

Thank you for your business Soha! Best regards, Peter

May 31, 2017

Love encore delivery Excellent service This was a follow up visit to familiarize me with my new auto's features, and to answer questions I have concerning my vehicle. J More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2017 -

Tucson Subaru responded

Thank you for coming in for your Love Encore delivery. It was nice to assist you with learning the new features. Please let me know if you need anything else.

May 25, 2017

Great experience ! Didn't take as long as expected. Great, friendly people. Lounge area a pleasure. Entire facility is very neat and clean, and well run! More

by JKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2017

Staff very helpful and prompt Nothing more to add - very reliable response over the years. I will be back for routine inspections and helpful advice with maint issues and/or quest More

by Rob
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Lancaster, Judy Chappel
May 21, 2017

Came thru in the end! I just moved to Tucson, so I am in the process of establishing new relationships. Steve Willis, Will Gradilas And Jade Hilliard did just that. My qu More

by Beaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gradillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2017

Used vehicle repair. This is my second Subaru Outback I have purchased from Tucson Subaru. I purchased a used 2013 Suby Outback about two weeks ago. I understood it was us More

by Ken-v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Lancaster
May 07, 2017

Encore Love Very helpful. Answered so many questions. Hands on experience supplemented reading the manual. So much to know. Darla was very patient with us and fol More

by Jennette Titone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2017 -

Tucson Subaru responded

It was wonderful to be able to assist you with the new Technology on your vehicle. Thank you for the amazing kindness with the survey and I look forward to helping you in the near future. Enjoy your new Subaru. :)

May 04, 2017

So far the best experience i ever had. Since i got my very first Subaru last year, although was a Used car and i had taken it for service either a concern or a recall or the last thing was More

by ariadniesabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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