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2,269 Reviews of Tucson Subaru - Service Center
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June 07, 2017
Subaru Love Just finished purchasing my second Forester -- loved the first one so much, I'm giving it to my daughter for college -- and the experience was as wond Just finished purchasing my second Forester -- loved the first one so much, I'm giving it to my daughter for college -- and the experience was as wonderful as the first time around. Subaru people BELIEVE in their product. When they tell you stories, they are usually personal stories about either their own conversion to Subaru or tales of great adventures made possible by owning a Subaru. And I could go on and on about the joys of owning and driving a Subaru, but suffice to say, I don't envision buying anything else in my life. More
by KimE
June 01, 2017
Love-Encore Delivery Darla was wonderful at explaining some of the features that I needed a little more explanation about. Very helpful and friendly and a pleasure to chat Darla was wonderful at explaining some of the features that I needed a little more explanation about. Very helpful and friendly and a pleasure to chat with More
by Dcookaz
Employees Worked With
June 01, 2017
Service and purchase Hi I was there for my 2015 Subaru forester for the service. It took little bit long but it was ok. During that service Peter found me a better deal Hi I was there for my 2015 Subaru forester for the service. It took little bit long but it was ok. During that service Peter found me a better deal on a brand new car for 2017 He was very nice and helpful and he found me the car that I wanted. Also Curt was really help full and nice for working on my financing too. Thank you guys for all your hard works More
by S.R
May 31, 2017
Love encore delivery Excellent service This was a follow up visit to familiarize me with my new auto's features, and to answer questions I have concerning my vehicle. J Excellent service This was a follow up visit to familiarize me with my new auto's features, and to answer questions I have concerning my vehicle. Job well done! More
by Randy
Employees Worked With
May 25, 2017
Great experience ! Didn't take as long as expected. Great, friendly people. Lounge area a pleasure. Entire facility is very neat and clean, and well run! ! Didn't take as long as expected. Great, friendly people. Lounge area a pleasure. Entire facility is very neat and clean, and well run! More
by JKB
Employees Worked With
May 23, 2017
Staff very helpful and prompt Nothing more to add - very reliable response over the years. I will be back for routine inspections and helpful advice with maint issues and/or quest Nothing more to add - very reliable response over the years. I will be back for routine inspections and helpful advice with maint issues and/or questions. More
by Rob
May 21, 2017
Came thru in the end! I just moved to Tucson, so I am in the process of establishing new relationships. Steve Willis, Will Gradilas And Jade Hilliard did just that. My qu I just moved to Tucson, so I am in the process of establishing new relationships. Steve Willis, Will Gradilas And Jade Hilliard did just that. My questions were answered. Everything was put in place and names and numbers were exchanged for any future questing I might have. Thank you! Jeanne More
by Beaner
May 21, 2017
Used vehicle repair. This is my second Subaru Outback I have purchased from Tucson Subaru. I purchased a used 2013 Suby Outback about two weeks ago. I understood it was us This is my second Subaru Outback I have purchased from Tucson Subaru. I purchased a used 2013 Suby Outback about two weeks ago. I understood it was used and came with a limited drive train warranty. A week after purchase, I had trouble with the key not being released from the ignition switch when shutting the car off. I took the car back to get it repaired. They took the car in and gave me a 2017 loaner. The Service Adviser Jesse Friedman called me and told me the part to repair my Outback would not be here for a week. I told him I was going on vacation next week and he said he would see what he could do. I got a call two days later and was totally surprised, my car was ready. The repair and loaner were totally covered. From the moment I walked in with the problem until I picked up the car, I was treated as though I had just purchased a brand new Subaru. They respected me and my time. Thank you to Scott Gregg, Jesse Friedman and the Sales Manager (did not get a card). I will purchase from Tucson Subaru again! Thank you. More
by Ken-v
May 07, 2017
Encore Love Very helpful. Answered so many questions. Hands on experience supplemented reading the manual. So much to know. Darla was very patient with us and fol Very helpful. Answered so many questions. Hands on experience supplemented reading the manual. So much to know. Darla was very patient with us and followed through on any lingering questions. More
by Jennette Titone
Employees Worked With
May 04, 2017
So far the best experience i ever had. Since i got my very first Subaru last year, although was a Used car and i had taken it for service either a concern or a recall or the last thing was Since i got my very first Subaru last year, although was a Used car and i had taken it for service either a concern or a recall or the last thing was the air bag light on, Dan has been the one that has help me each time and i have to say i am happy. Love the treatment, the courtesy, how fast they handle everything and helpful they are. i have own new cars before from other brands and most i have to say that was not a happy or good experience with them (toyota, mazda, GM) but here at Subaru Tucson, i would like to work there too, because of their hospitality. Thank you. More
by ariadniesabel
Employees Worked With
