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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
September 02, 2022
Raul Martinez was amazing! He was very efficient with my time and wasn’t pushy at all, being a first time buyer I was extremely anxious to walk into a dealership knowing all of He was very efficient with my time and wasn’t pushy at all, being a first time buyer I was extremely anxious to walk into a dealership knowing all of the stereotypes, but Raul debunked all of them along with my expectations, he gave me an amazing deal, was extremely understanding/empathetic and very patient with me. If you are in the market for a car I most definitely recommend Raul Martinez at Universal Hyundai to help you out! More
by VICTORIAR
Verified Customer
September 02, 2022
Carlos was great to work with and I felt like the dealership, as a whole, was willing to work hard to help me. dealership, as a whole, was willing to work hard to help me. More
by CONQUEROR619
Employees Worked With
September 02, 2022
Raul was very sweet and very direct, he tried every option to help me buy my first car. He was very upfront about everything. option to help me buy my first car. He was very upfront about everything. More
by MARIAH.JOHNSON27
September 02, 2022
Everything was good,the guy who sell me the car Avid to help with financial help with financial More
by ADRIANAAMURIBE67
Employees Worked With
September 01, 2022
Christopher Johnson was great. Everything went smooth and he managed to get me the price I wanted. Everything went smooth and he managed to get me the price I wanted. More
by Oz
Employees Worked With
September 01, 2022
Thanks again for another great experience on purchasing a car. My husband is very happy with his veloster car. My husband is very happy with his veloster More
by DAS923LSNY
August 29, 2022
Wait times were the shortest I have ever experienced despite the number of customers being serviced! despite the number of customers being serviced! More
by Adrianne
Employees Worked With
August 26, 2022
Johnathan and Jan were excellent to work with. They made the process simple and easy. They made the process simple and easy. More
by Jstgc
August 26, 2022
They are very helpful and polite. Anytime I need extra help they are there for you Anytime I need extra help they are there for you More
by MOOVOGEL
August 25, 2022
The salesman was very professional and courteous. They treated us like VIP. I will recommend Mustapha to all my friends and family. They treated us like VIP. I will recommend Mustapha to all my friends and family. More
by CARLOS66
