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Universal Hyundai
Orlando, FL
4,247 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,247 reviews
May 07, 2021
I had to go for panoramic service 5 time. Don't know if they did really the work or not. Annoying. But probably I will return. they did really the work or not. Annoying. But probably I will return. More
by LOPEXALEX
Verified Customer
May 07, 2021
Very professional and helpful crew they let you know what was wrong quick and takes care of you and your vehicle and made sure i was aware of any upcoming services i may need. Great Place Great Customer serv was wrong quick and takes care of you and your vehicle and made sure i was aware of any upcoming services i may need. Great Place Great Customer service will be back More
by ALEXANDRIA1
Employees Worked With
Other Employees :
Gilbert Gregory
May 07, 2021
I know customers reviews effect everything, so I’ll give five stars but y’all need to have employees wear masks. It’s been over a year in this pandemic and bro... five stars but y’all need to have employees wear masks. It’s been over a year in this pandemic and bro... More
by flashbackpractice
May 07, 2021
Always extremely helpful and reliable. Whether it’s sales or service, everything is open, honest and easy to deal with! I wouldn’t go with anyone else in Central Florida or service, everything is open, honest and easy to deal with! I wouldn’t go with anyone else in Central Florida More
by KIM H
Employees Worked With
May 06, 2021
It was really good thank you to my advisor Andres, for making my car work better again, he did a great job and was really nice to us making my car work better again, he did a great job and was really nice to us More
by MARI9083
Employees Worked With
May 06, 2021
Rhoda was amazing as always and very attentive! She is great at outlining what my vehicle needs, and prioritizing services for me based on finances great at outlining what my vehicle needs, and prioritizing services for me based on finances More
by BRIAN.A.BUNT
Employees Worked With
May 06, 2021
Outstanding service with every visit. Gregory always tells me what my vehicle needs next and delivers as promised. Thanks to Gregory I will continue to come to Universal Hyundai for service. tells me what my vehicle needs next and delivers as promised. Thanks to Gregory I will continue to come to Universal Hyundai for service. More
by ALEXA.FLORIDALAW
Employees Worked With
Gilbert Gregory
May 06, 2021
Rhoda was awesome! She got my car in and out as quick as possible. Very good experience and will come back again and recommend to others. possible. Very good experience and will come back again and recommend to others. More
by dpetr017
Employees Worked With
May 06, 2021
I know a lot people people bring their vehicles here, which is how I excuse this, but I just wish service was quicker. You have to cut a block of hours of your day to get something done. which is how I excuse this, but I just wish service was quicker. You have to cut a block of hours of your day to get something done. More
by ibchuck7
Employees Worked With
Jaid was great
May 06, 2021
I was waiting 1 hour on the line and no one tell me nothing or ask me nothing I got my Apple at 10:45 and I get services at 11:48 plus I have to show up because they don’t call me on time my car has mo nothing or ask me nothing I got my Apple at 10:45 and I get services at 11:48 plus I have to show up because they don’t call me on time my car has more then one hour ready More
by Mconcepcion0228
Employees Worked With
John
