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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
May 06, 2021
The car shopping experience was very pleasant and easy. The salesman was terrific and was more than willing to answer any questions I had. The salesman went way out of his way to show me multiple vehicles The salesman was terrific and was more than willing to answer any questions I had. The salesman went way out of his way to show me multiple vehicles until I found the one I wanted. Great experience I would definitely record this dealership. More
by HECFON
Verified CustomerEmployees Worked With
Angel Velazquez
May 06, 2021
Excellent service will definitely recommend it to my friends And family thank you universal for all your help, we will be back soon for one more car! friends And family thank you universal for all your help, we will be back soon for one more car! More
by MURIMARIE0222
May 06, 2021
Wonderful service as always. Recommended Thanks for Wonderful service as always. Recommended Thanks for always take care of my car needs. I feel safe taking my car to you. Gregory is the best! Wonderful service as always. Recommended Thanks for always take care of my car needs. I feel safe taking my car to you. Gregory is the best! More
by MARIETOSTOS
Employees Worked With
Gilbert Gregory
May 06, 2021
Excellent service and Andres was helpful as always. He got my car in and when it couldn’t be fixed the same day he offered me a rental car at no charge and had my car fixed the next day. got my car in and when it couldn’t be fixed the same day he offered me a rental car at no charge and had my car fixed the next day. More
by Rdrig
Employees Worked With
May 06, 2021
place oil changes before the required time the coverage was supposed to be 5 years or 75 thousand miles and I have 4 years and 58 thousand miles and they tell me that I have used up all the changes for tha was supposed to be 5 years or 75 thousand miles and I have 4 years and 58 thousand miles and they tell me that I have used up all the changes for that reason I am not going to return or change the car with you More
by miguelfragiel
Employees Worked With
May 06, 2021
Fast response to my engine problems and Adrian Labycz did a great job in response to my emergency and universal Hyundai provided road assistance. I am truly grateful a great job in response to my emergency and universal Hyundai provided road assistance. I am truly grateful More
by LUISH.HERNANDEZB
Employees Worked With
Adrian Labycz
May 06, 2021
Llevo 3 carros comprado en esta localización y siempre es un gran placer ir a este concesionario. Las veces que he ido a comprar los carros me eh sentido muy cómodo y fuera de presión. un gran placer ir a este concesionario. Las veces que he ido a comprar los carros me eh sentido muy cómodo y fuera de presión. More
by CFCOTTO93
May 06, 2021
Took 2 appointments get a regular maintenance done. First was a wash out, waited 2 hours and the car wasn't even on the rack. No one informed me that they were running behind. Second time got maintenan First was a wash out, waited 2 hours and the car wasn't even on the rack. No one informed me that they were running behind. Second time got maintenance done but again it took too long. I had a 7:15am appointment and the car didn't get on the rack till about 8:15am. More
by ROBERT_montalvo79
Employees Worked With
May 06, 2021
Modern installation, accurate and well trained technicians, gently and very knowledgeable customer service personnel. Large selection of credit providers in case you need to buy a new car. technicians, gently and very knowledgeable customer service personnel. Large selection of credit providers in case you need to buy a new car. More
by GASTONALEGRE
May 06, 2021
I have leased 4 cars from Cesar Alegra ( Salesman) at Universal Hyundai. I believe that speaks well of this dealership. I am happy to give them all an excellent rating Universal Hyundai. I believe that speaks well of this dealership. I am happy to give them all an excellent rating More
by BAUERJ220
