Universal Hyundai

This place is awesome just purchased my car and wow!! Ericmelec Rivera is the man to see! He goes above and beyond for his clients. Between my family and I this is the ninth car that has been either fina Ericmelec Rivera is the man to see! He goes above and beyond for his clients. Between my family and I this is the ninth car that has been either financed/leased. Check them out I promise you won’t be disappointed!! More

I was trying to change my sedan to a SUV I navigate in the web and find the SUV Matt and Robert did excellent service the web and find the SUV Matt and Robert did excellent service More

Needed an upgrade I went to the dealer in love with the Palisade. After spending some time with Matt Sanchez, I ended up changing my mind and realizing that I was just I went to the dealer in love with the Palisade. After spending some time with Matt Sanchez, I ended up changing my mind and realizing that I was just in love with the idea of a Big and comfortable SUV since I had been driving a sedan for a few years now. Matt explained to me the difference between the SUV's that Hyundai offer. He was able to help me find a vehicle that matches what I was looking for in price, design, and features. He was very patient, professional, and extremely helpful. In the finance area, I was assigned, I believed his name is Ivan. I am not good at remembering names. Sorry! He helped me to get a great financial deal. He was totally professional and also patient. They both answered all my questions and explained everything in detail. Excellent team!!!! More

This is my 5th purchase from this dealership. They never disappoint! Everyone at the dealership is a pleasure to work with and makes the buying experience smooth and easy. Thanks to Eric, Caesar, and Jonath disappoint! Everyone at the dealership is a pleasure to work with and makes the buying experience smooth and easy. Thanks to Eric, Caesar, and Jonathan for helping me out from start to finish! More

Everyone at the dealership is very friendly, knowledgeable and helpful. Collin in service is my guy, he’s so nice. And Javon my salesman was very understanding and accommodating. I am very happy knowledgeable and helpful. Collin in service is my guy, he’s so nice. And Javon my salesman was very understanding and accommodating. I am very happy with my new Sentra. More

Three days wasted attempting to complete a deal on a Hyundai Accent. Was pawned off to three different people who had no clue what they were doing. We were lured in with Internet Pricing and the $3500 C Hyundai Accent. Was pawned off to three different people who had no clue what they were doing. We were lured in with Internet Pricing and the $3500 Cash for Clunkers program. After three days of trying to submit our a paperwork we were finally contacted and magically the car price escalated by thousands, as well as the monthly cost increasing from $198 to $350. Mishandling from the bottom up. John Booth who claimed to be the Store Manager got involved, left a message for us, and minutes later when I called back he had left for the day. Never heard back from him. Like I said, no follow-up. Take your hard earned money elsewhere my friends. YOU deserve better! More

Rhoda is my service sales woman. She's fast efficient and always roles the red carpet out for me. My oil change was fast to fit my schedule thank you very much. and always roles the red carpet out for me. My oil change was fast to fit my schedule thank you very much. More

New Suv Purchase From the time we walked into the dealer showroom Luis Narvaez our Sales Consultant attended to our every need. We wanted a SUV but wasn't sure what m From the time we walked into the dealer showroom Luis Narvaez our Sales Consultant attended to our every need. We wanted a SUV but wasn't sure what model. Luis was very patient by taking us around the new car lot and explained what the various SUV's had to offer. He was very personable and made the purchase of a new car seamless. Once we purchased Luis gave us a tour of the dealership, introduced us to various people and made sure we felt comfortable when time for our SUV maintenance. Luis thoroughly explained all the details of the SUV again before we left with our new SUV. Several employees we didn't even work with came by to congratulate us on our new purchase. Thanks Luis and Universal Hyundai for the friendly and professional service. More

Bad Service I went in to buy a car and once they got my money, I did not get a thank you, they didn't even fill the tank up with gas. I keep getting the run a ro I went in to buy a car and once they got my money, I did not get a thank you, they didn't even fill the tank up with gas. I keep getting the run a round for the $50 Gift card that was promised to me. I was told that they can deliver the car to me because I did not have anywhere to get there, but when the time came the salesman Luis Garcia told me that was my problem now because I had already bought the car. They basically just said well, we got the sale so forget her now. I will not recommend going to this dealer ever and I wish I had taken my money elsewhere. p.s there was no hand sanitizer at all. More

Another Universal Hyundai purchase. We have purchased at least 10 or more Universal Hyundai cars. Adam Karlski & Cesar Alegre are our sales guys. They are attentive and fun to speak with We have purchased at least 10 or more Universal Hyundai cars. Adam Karlski & Cesar Alegre are our sales guys. They are attentive and fun to speak with. They are knowledgeable about all cars. It makes it easy to understand what car is best for us. We have recommanded Adam & Cesar to family & friends. I know them for so many years that really they are like family to us. We really do enjoy our Hyundai cars. More