Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,351 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,351 reviews
October 19, 2024
El vendedor Alejandro Bravo fue muy eficiente cortez y amable y muy profesional, lo recomendaría amable y muy profesional, lo recomendaría More
by paposansuci
Verified CustomerEmployees Worked With
October 18, 2024
Darrin was extremely knowledgeable about the vehicles. I loved that he wasn’t super pushy either. He offered options of different vehicles if there was some thing I wasn’t a fan of I loved that he wasn’t super pushy either. He offered options of different vehicles if there was some thing I wasn’t a fan of More
by TATI_SADE
Employees Worked With
darrin diaz
October 18, 2024
We were really frustrated with the local dealers we had talked to, so we found a deal in south Florida. That dealer jerked us around and so we started shopping locally again. Chris and the team at Universa talked to, so we found a deal in south Florida. That dealer jerked us around and so we started shopping locally again. Chris and the team at Universal, located the car for us, worked the deal and we picked it up within 24 hours. Happy customer! More
by grifinc1
October 15, 2024
The costumer service is very good. They give us all option to buy the car They give us all option to buy the car More
by KIRSTJOL321
October 14, 2024
Employees are extremely professional. Jason took the time to understand my needs and wants. I would definetly recommend him to family and friends. The financial department was thorough a Jason took the time to understand my needs and wants. I would definetly recommend him to family and friends. The financial department was thorough and efficient. More
by JTHOMAS441
October 11, 2024
Sales department dont care about customer there put you on a table and wait i went there for sam answer about my car 2hrs ant still no answers on a table and wait i went there for sam answer about my car 2hrs ant still no answers More
by Don't have a screen name
Employees Worked With
October 10, 2024
Alexandra is fabulous! This is the 2nd car I have purchased from her! Jacob really listened when Alexandra explained my circumstances and helped out immensely! Robert was i This is the 2nd car I have purchased from her! Jacob really listened when Alexandra explained my circumstances and helped out immensely! Robert was incredibly helpful! This is the 3rd time he has been the finance person when I purchased a car! Outstanding experience! More
by DIAZT1967
Employees Worked With
Other Employees :
Robert Redford, Jacob McNeely
