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Universal Hyundai
Orlando, FL
4,314 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,314 reviews
Verified Customer
September 04, 2024
Very welcoming and lots of car options. Walked in and didn’t spend an entire day there just enough to get my new vehicle. Walked in and didn’t spend an entire day there just enough to get my new vehicle. More
by AQUAROSEWAR
September 03, 2024
I had a very good experience and I so happy with my car, Thank you Hunday dealer and Carlos. You are the best. God bless you. Thank you Hunday dealer and Carlos. You are the best. God bless you. More
by VARONASCAKES
September 03, 2024
The team was very helpful and supportive. we went in with a deal in place. and sped the process uo we went in with a deal in place. and sped the process uo More
by andersonjosh27
Employees Worked With
September 03, 2024
Customer Service is always amazing at Universal Hyundai. Since the beginning everything was smooth covering all my needs. Since the beginning everything was smooth covering all my needs. More
by Karengomez1085
September 03, 2024
Justin is amazing! This is my second car i’ve bought from him, and I would definitely come back just for him. Justin is efficient, patient, and knowledgeable! This is my second car i’ve bought from him, and I would definitely come back just for him. Justin is efficient, patient, and knowledgeable! More
by LEXXIGJACOB
September 03, 2024
Nice service, helping me to get the best option an the best deal for my necessities best deal for my necessities More
by airamic
September 01, 2024
Everyone I dealt with was great. Starting with my first interaction, with Matt Sanchez who was professional and a pleasure to deal with throughout, to Guillermo Faria who offered a Starting with my first interaction, with Matt Sanchez who was professional and a pleasure to deal with throughout, to Guillermo Faria who offered a rock-solid deal without haggling, to Ramces Rivera whose personality and attention to detail made the mountain of lease paperwork less painful. Looking back, I'm so glad I contacted them. As an indication of how good the experience was, I drove *four hours each way* to pick up the car, and it was totally worth it. Matt Sanchez noticed the keychain ring on one of the fobs was broken and went through all of the hoops to, behind the scenes, get the situation resolved without me having to raise a stink. They do not play games like other dealerships. Them being centrally-located (in Orlando), no matter where you are in Florida, I would highly recommend you contact them if you are in the market for a Genesis, Hyundai, or Nissan. If more dealerships start doing business like them, car salesmen might start to have a good reputation! ;-) More
by Ryan Carpenter
August 31, 2024
Great customer service! !!! Everybody at Universal Hyundai were very nice and willing to help. A+++++ !!! Everybody at Universal Hyundai were very nice and willing to help. A+++++ More
by GLORIAECHEVERRY
