Universal Hyundai
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,314 reviews
Very professional and efficient. Great people selling a great brand. Looking forward to a long relationship. Great people selling a great brand. Looking forward to a long relationship. More
Fui por una mensualidad y me la cambiaron en último momento. El carro solo lo usé una semana y lleva tre semanas en el dealer. Cómo creen que me siento. momento. El carro solo lo usé una semana y lleva tre semanas en el dealer. Cómo creen que me siento. More
Errol took the time to listen to what we wanted in a vehicle and he aided us in achieving this. Errol was attentive, interested in what we said, and was very helpful. He even called us a few days after vehicle and he aided us in achieving this. Errol was attentive, interested in what we said, and was very helpful. He even called us a few days after our purchase to check on us. More
Mr. Gillette was incredibly helpful during the purchase of a new Hyundai Venue. He helped me identify the right car for my needs and made the process as smooth as possible. of a new Hyundai Venue. He helped me identify the right car for my needs and made the process as smooth as possible. More
While the people working in this dealership are fairly friendly, and they initially try to be helpful, if you are not buying on their terms, they will make you wait and create ridiculous situations. Pl friendly, and they initially try to be helpful, if you are not buying on their terms, they will make you wait and create ridiculous situations. Please know that prepared buyers, who have done their research, and have secured financing outside the dealer (i.e., directly through your bank), are not their preferred customers. Make no mistake, they are only helpful and nice when they are making money off you. The moment you limit their ability to take advantage of you as a customer/buyer, your satisfaction is not their priority. The sales person that helped me was very knowledgeable and offered a great experience in terms of evaluating the car and as far as the test drive goes. Unfortunately, the experience of buying a car is not just about picking the car, but mostly about getting a fair price and ending up with terms that are favorable to your situation as a buyer. Therefore, the fact that the sales person tried to be helpful, does not make up for the rather negative experience after I decided to buy the car. Overall, this is an ok dealership but definitely NOT a good/great one. Would I recommend it? Absolutely NO. But if you need a car, and this place has the car that interests you, there is no way around it. Just do not be fooled. There is about a 50-50 chance you may not get the best deal possible, they will aim to take advantage of you with a smile on their faces, and they will not be helpful during the closing process. More
Attentive to customer needs. Friendly and polite staff. Dealership clean and well managed. Good service personnel. Friendly and polite staff. Dealership clean and well managed. Good service personnel. More
Great communication pleased with outcome. The team with above and beyond to help me get the vehicle I wanted The team with above and beyond to help me get the vehicle I wanted More
Everyone was friendly and explained everything clearly. They did not pressure us to buy but presented everything professionally allowing us to make our own decisions. I would strongly recommend them for They did not pressure us to buy but presented everything professionally allowing us to make our own decisions. I would strongly recommend them for your next car purchase! More






