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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
August 07, 2023
Since you u walk in, always bringing great service and great treatment. They make me feel like home. great treatment. They make me feel like home. More
by Christian Lopez
Verified Customer
August 06, 2023
Good car selections, awesome and friendly staff. Our sales agent werlin Gonzalez is pretty awesome guy, he answered all the questions that we had and he helped us a lot to get our dream truck.. Our sales agent werlin Gonzalez is pretty awesome guy, he answered all the questions that we had and he helped us a lot to get our dream truck.. More
by rcatabay51.rc23
Employees Worked With
Werlin, Gonzalez
August 05, 2023
Outstanding customer service the car we bought was used and still came with 60,000 miles bumper-to-bumper. Roadside towing and we were treated very well. and still came with 60,000 miles bumper-to-bumper. Roadside towing and we were treated very well. More
by Joe
August 04, 2023
Everybody did a great job taking care of all details concerning the purchase of the automobile. concerning the purchase of the automobile. More
by aaroncmb
August 03, 2023
They claim to care about their customers, but all they care for is money unfortunately. They see customers who don't have a background in cars as an opportunity to really take as much as they can. Let me care for is money unfortunately. They see customers who don't have a background in cars as an opportunity to really take as much as they can. Let me tell you: calling universal hyundai on OBT is a joke. I needed to talk to someone about a matter that was stressing me out with a car I just got and everytime I called, they were unavailable, mailbox is always full, or I got passed around to whoever was "seemingly" there. When they actually did pick up the phone, i spoke to this one manager on a Friday and by Monday he forgot who I was! Td me he'll get back to me and never did. I normally liked going here but now, I will never come back. They made me feel so stupid and regret getting the car. Hyundai is a great car brand, just the people who represent it only care about making the sale. More
by peacelovehappiness0313
August 03, 2023
The dealership is very professional and clean. The team is very straightforward and helpful in the complete car buying experience. The team is very straightforward and helpful in the complete car buying experience. More
by xrsergiojimenez
August 02, 2023
Excelente servicio de Mustapha lo recomiendo a ojos cerrados como vendedor amable, servicial y honesto cerrados como vendedor amable, servicial y honesto More
by Jesus Mendoza
August 02, 2023
We had the best experience you could ever won at a car dealership working with Gillette belt. No pressure told him what we was looking for took a straight out. Showed us what he had and we purchased a new dealership working with Gillette belt. No pressure told him what we was looking for took a straight out. Showed us what he had and we purchased a new vehicle. More
by Tatehazel
