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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
June 07, 2023
If your looking for someone to help you ask for Janlique at Universal Hyundai. She goes above and beyond to make sure you have the best customer satisfaction. at Universal Hyundai. She goes above and beyond to make sure you have the best customer satisfaction. More
by Jaysondish
Verified CustomerEmployees Worked With
June 07, 2023
Chris Johnson met with me within minutes of my arrival at universal Honda. He was knowledgeable, kind, and even delivered my car the same day. Delivery was more than 100 miles away, I might add. Chris answer universal Honda. He was knowledgeable, kind, and even delivered my car the same day. Delivery was more than 100 miles away, I might add. Chris answered my questions and concerns, especially important as I was purchasing my first EV. If I was to buy another car, I would certainly seek out Chris. More
by KKING14
Employees Worked With
June 07, 2023
Very helpful. Did everything they could to help my daughter, a college student, to buy her first new car. She had such a good experience compared to what she has Did everything they could to help my daughter, a college student, to buy her first new car. She had such a good experience compared to what she has seen me experience w others that assuming the car does well, she will be a Hyundai loyal customer for life. More
by DILIA.SANTANA
June 07, 2023
The Hyundai Elantra I got was clean, no issue . I’m loving it so far I’m loving it so far More
by Fafano16
Employees Worked With
June 07, 2023
Awesome service , very informative, love the car! .Erole a great sales person! Thanks again! Referring a friend to you, .Erole a great sales person! Thanks again! Referring a friend to you, More
by Mary
June 07, 2023
Played every dealer game in the book. From agreeing to a monthly payment, then coming back 20 minutes later with a higher monthly payment explaing the first quote didnt include tax and li From agreeing to a monthly payment, then coming back 20 minutes later with a higher monthly payment explaing the first quote didnt include tax and license. Later coming to an agreement on a payment (including tax and license) then running the credit and saying well they cant meet that agreement becasue they are using the "auto credit" rating on the credit report, not the overall credit score (later the overall credit score was mysteriously used on the finance docs however) to name 2. More
by Bill
Employees Worked With
Finance guy, Billy 4 stars. Sales guy Angel, 5 stars. Management Alexis 2 stars, played all the games.
June 07, 2023
Extremely friendly staff. Had a excellent experience from being to end. Happy with my new car Had a excellent experience from being to end. Happy with my new car More
by DEENICE0903
June 07, 2023
We drove all the way from Stuart Florida and we’re very pleased with our experience at Universal Hyundai. pleased with our experience at Universal Hyundai. More
by shawnjim
