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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
December 19, 2022
Tony spent hours giving me hypothetical prices when he could’ve just ran my credit to give me actual numbers. Once I finally settled on a car, it didn’t come with a second key. I’ve been getting the run a could’ve just ran my credit to give me actual numbers. Once I finally settled on a car, it didn’t come with a second key. I’ve been getting the run around from him and Frankie ever since. They keep promising to call me back and I’ve yet to hear from anyone. It’s been a week now trying to get this key, wouldn’t recommend. More
by WALKERCYNTIKA
Verified Customer
December 18, 2022
They did awesome and our family was so happy 😊 they try the best and we got what we ask for the best and we got what we ask for More
by MAYDACB
December 15, 2022
Fabio Fuentes is a genuine human being, no pressure, no frills. He makes the difference. frills. He makes the difference. More
by JOEFLORES523
Employees Worked With
December 14, 2022
It was a good experience, found what I wanted and was out of there pretty quickly of there pretty quickly More
by MORALES.MEL2003
December 11, 2022
Excelente atención, del vendedor atento a buscar las mejores opciones para lograr el negocio que más se adapte a la persona. mejores opciones para lograr el negocio que más se adapte a la persona. More
by MAVMAV01
December 09, 2022
This dealership is the best. I can not say enough about there Service Department. All personnel are very Friendly and professional. My Service Advisor was Dustin Hopper. He is ve I can not say enough about there Service Department. All personnel are very Friendly and professional. My Service Advisor was Dustin Hopper. He is very pleasant and explains everything he would be inspecting on my 2019 Hyundai Santa Fe. What impressed me was the Service Technician, Kevin. They send you a video of what they are Indians the rating. Very impressed. I have been out of the area for two years. The Hyundai Dealership that I was dealing with in that time did not do this. Good job for Universal Hyundai. More
by steedtg
Employees Worked With
Dustin Hopper
December 09, 2022
I had one of the best salesman introduce us to our first Hyundai sonata. He was very knowledgeable and no pressure whatsoever just explained all the gadgets and what I was getting for my hard earned dollar Hyundai sonata. He was very knowledgeable and no pressure whatsoever just explained all the gadgets and what I was getting for my hard earned dollar. Christopher was an amazing help More
by STEVECHICOYE
December 09, 2022
CJ was great, it was a seamless experience. Overall I would recommend to friends or family. Overall I would recommend to friends or family. More
by ACIMINO3691
Employees Worked With
December 07, 2022
Excelente servicio, mi Santa Cruz es espectacular, gracias por la Atencion, recomendados, mañana irán unos amigos para comprar su vehículo gracias por la Atencion, recomendados, mañana irán unos amigos para comprar su vehículo More
by Disleiny
Employees Worked With
December 07, 2022
Amazing experience hector riquel always goes above and beyond for us, he sold us 5 cars and it gets better and better, please come and see him at universal hyundai beyond for us, he sold us 5 cars and it gets better and better, please come and see him at universal hyundai More
by MONICAMORAN_13008
Employees Worked With
