Universal Hyundai

Gabriel was amazing. He helped me to by my 2 cars, and he goes above and beyond!! He helped not just the sales date but after that too. He stills in contact with me just He helped me to by my 2 cars, and he goes above and beyond!! He helped not just the sales date but after that too. He stills in contact with me just to Make sure we are happy with our cars, thank you Gabriel for all your help!! I’ll definitely by another car with you!! More

My salesman Nick and sales manager Alexis where going above and beyond to assure me everything would be perfect! They made sure I was happy with my purchase. above and beyond to assure me everything would be perfect! They made sure I was happy with my purchase. More

Excelente, muy bueno en su trabajo nos ayudó bastante, es excelente en lo que hace, muchas gracias David por tu ayuda excelente trabajo excelente en lo que hace, muchas gracias David por tu ayuda excelente trabajo More

Antonio was very professional and courteous throughout my experience in the dealership experience. I was very forward about my desires and needs for a vehicle in which he was able to match me to the car my experience in the dealership experience. I was very forward about my desires and needs for a vehicle in which he was able to match me to the car I adore. I not only was able to get the exact color I wanted when they were few in supply, but at a reasonable offer. More

excellent service. knowledgeable. courteous. professional. a pleasure to do business with. will come back always knowledgeable. courteous. professional. a pleasure to do business with. will come back always More

Jacob was an incredible pleasure to deal with. He was open and honest and worked to ensure a fare deal without having to spend countless hours in the dealership. He was open and honest and worked to ensure a fare deal without having to spend countless hours in the dealership. More

They really worked with us to get the deal done and we were very excited about that. were very excited about that. More

An unfortunate experience at Universal Hyundai of Orlando Regardless of the current lack of inventory, selling a scratched-up car, like new, is unacceptable. The seller Jennifer, very kind indeed, Orlando Regardless of the current lack of inventory, selling a scratched-up car, like new, is unacceptable. The seller Jennifer, very kind indeed, claims that she had no knowledge of this. It is hard to believe that an apparently "Brand New" car comes directly from the manufacturer with places, where someone obviously sands it to solve a problem. It is difficult to detect something like this, when you go to buy a car at a dealer, trusting that you are buying a Brand New car and not knowing where to look. Whether whoever was selling it was aware of this or not, that's not my problem as a customer. I paid for a new car and by the way 5000 dollars above its real price. Before writing this review, I gave the seller the opportunity to solve the problem, according to her, she did everything possible to help, she spoke with the service manager, who according to her, agreed that he would call me, however, nobody called me to solve the problem, after having sold a car in these conditions, words are not enough, you have to follow up, mainly from where the problem was created, which was in the sale, until the solution is found same. They cannot pass on to me the problem that they created by selling a car that was not in optimal conditions to catalog it Brand New, so that I call the service manager or whoever, to solve the problem, I am the client and I paid, they are the ones who have to worry and take care of solving it, who were the ones who created the problem. Therefore my warning, if you do not want to go to a dealer with a magnifying glass to check the car from start to finish, do not go to this dealer. More

David was great and a big help to us. Definitely going to be coming back because of him. Definitely going to be coming back because of him. More

Great customer services from Yadriel and Ramses. Both make the great experience at the time I buy my car. Both make the great experience at the time I buy my car. More