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Universal Hyundai
Orlando, FL
4,250 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,250 reviews
October 10, 2022
This has to be the worst and incompetent service center I’ve ever experience. I have to bring my car back for the 4th time for a break/rotor issue. I called to get an emergency appointment and nothing isn’ I’ve ever experience. I have to bring my car back for the 4th time for a break/rotor issue. I called to get an emergency appointment and nothing isn’t available until 25th. They do not care to help their Genesis customer even though it’s their luxury brand. I’ve called and put a complaint through customer service. Also their service center is the reason why I’m suing Genesis under lemon law case because my services aren’t performed properly. Also I’ve paid money for a new cabin filter and they gave me moldy filter and I truly believe my tires were switched to bad tires because it’s crazy how I had to change my back tires within 5-6 months which I put a complaint into Michelin and was advise they are currently investigating their service center. Trust Me Do Not Get Your Car Service There. More
by Jameshmonds
Employees Worked With
Gilbert Gregory
October 09, 2022
Very friendly, polite and professional. Had me in a new car in a matter of hours 😊 David was absolutely amazing, said he would take care of me and he delivered! 👏 👊💜 Had me in a new car in a matter of hours 😊 David was absolutely amazing, said he would take care of me and he delivered! 👏 👊💜 More
by Jbrosze
October 09, 2022
Jacob was fantastic. He responded to our needs and questions. He made it an easy experience for us. He responded to our needs and questions. He made it an easy experience for us. More
by ADAYE24
Verified CustomerOctober 07, 2022
Universal Hyundai is always clean, courteous, and has a good inventory to showcase. They are willing to work with you to find a car that fits your needs. good inventory to showcase. They are willing to work with you to find a car that fits your needs. More
by PAISLEYFOX
October 07, 2022
Professional and clean. Very friendly and courteous. My salesman was very personable and took good care of me. Very friendly and courteous. My salesman was very personable and took good care of me. More
by JONATHAN.BRANTLEY
October 07, 2022
Best experience every my sales man was very knowledgeable the whole process went smooth second time buying a car over there and as always best customer service the whole process went smooth second time buying a car over there and as always best customer service More
by CHEMSEDDINE.BEKKAOUI
October 07, 2022
It’s a good place to go buy a car. Everyone is always there for the customers. Everyone is always there for the customers. More
by MARIEJOUTHE
October 07, 2022
Lovely dealership and experience all around! I was very impressed with the cleanliness of the showroom and restroom. I was very impressed with the cleanliness of the showroom and restroom. More
by JAMESCOHEN1970
September 29, 2022
when I buy a brand new car, I wish that everything is working perfectly. but my car have 2 problems not to important and one very worrying problem. I did not expect it. working perfectly. but my car have 2 problems not to important and one very worrying problem. I did not expect it. More
by DLIMOLI
September 29, 2022
Great service friendly staff David was great sales person Robert was excellent would recommend friends and family Robert was excellent would recommend friends and family More
by ILKTS34
Employees Worked With
