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Universal Mitsubishi
Sherman Oaks, CA
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,088 reviews
June 28, 2020
excellent I least mi new Mitsubishi outlander sport everything went excellent i am weary happy wit mi new Mitsubishi outlander thank you i also get introduce to I least mi new Mitsubishi outlander sport everything went excellent i am weary happy wit mi new Mitsubishi outlander thank you i also get introduce to serves provider Armen Yagubyan he was weary friendly and professional and helping me explaining of what supervise i need in mi new Mitsubishi thank you More
by APROKOPOVICH
Verified CustomerEmployees Worked With
June 27, 2020
I've been taking my outlander sport Mits, for every scheduled service to Universal Mitsubishi and no regrets!! Great team, great service!!. I have a great rappor with Armen who has been extremely hel scheduled service to Universal Mitsubishi and no regrets!! Great team, great service!!. I have a great rappor with Armen who has been extremely helpful with getting the most value, no pressure, maintenance for my vehicle. Wouldn't trust my car or go anywhere else! Thank so so much Armen for keeping my car running great. More
by Mittzy
Employees Worked With
June 27, 2020
This is a great dealer to have your car serviced from. The staff is great and welcoming. They took care of my car without any issues. Too bad it’s a little far away from where I live, if they were closer The staff is great and welcoming. They took care of my car without any issues. Too bad it’s a little far away from where I live, if they were closer it would be a breeze getting my car maintained all the time. More
by DCJ100
Employees Worked With
June 26, 2020
I have been using the Universal Mitsubishi Service Department for a number of years now. I have found the service provided to be excellent and professional. Department for a number of years now. I have found the service provided to be excellent and professional. More
by Frank Gump
Employees Worked With
June 25, 2020
Fast. Easy. Honest. No BS. I usually dread the car buying process. I have no problem highly recommending Carlos De La Luz in sales. CG process. I have no problem highly recommending Carlos De La Luz in sales. CG More
by realdesigns1104
Employees Worked With
June 25, 2020
I love how quickly they attend me. Very respectful and happy employees. Have been with them since they where in Glendale. Pleasure getting our service with them happy employees. Have been with them since they where in Glendale. Pleasure getting our service with them More
by HURTADO10126
June 25, 2020
Everyone was helpful, I completely re-did my front bumper, all the staff is awesome. We need a Mitsubishi super car. America is Number one! bumper, all the staff is awesome. We need a Mitsubishi super car. America is Number one! More
by mosse0
June 25, 2020
Everytime i come here i always get taken care of by Genuinely nice customer service representatives and I get quality service nothing less. Thank you for your great service Genuinely nice customer service representatives and I get quality service nothing less. Thank you for your great service More
by m_moran55
June 25, 2020
When I came there is wasn’t expecting to buy and car. Once I look at it I was skeptical but JC assured me that everything would be taken care of and it was. Once I look at it I was skeptical but JC assured me that everything would be taken care of and it was. More
by Amari.heisser
June 25, 2020
Mal servicio, los trabajadores se ponen a discutir con el cliente el supuesto papá del dueño no le pone atención a la gente cuando uno le quiere decir algo cliente el supuesto papá del dueño no le pone atención a la gente cuando uno le quiere decir algo More
by Maria
