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Universal Mitsubishi
Sherman Oaks, CA
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,088 reviews
March 22, 2024
Armen and the crew were all very nice and got the job done quickly. I’ve never had an issue here. I purchased my car here in 2023 and they’ve always been professional. done quickly. I’ve never had an issue here. I purchased my car here in 2023 and they’ve always been professional. More
by ELLISTH94
Verified Customer
March 19, 2024
Service visit for a recall issue was thorough and fast. Great job all around. Thanks! Great job all around. Thanks! More
by alexveiga9
Employees Worked With
March 18, 2024
We recently purchased a used electric car at Universal Mitsubishi, and our experience was fantastic! A huge shoutout to Carlos and Saul for going above and beyond to get us into the perfect vehicle. They Mitsubishi, and our experience was fantastic! A huge shoutout to Carlos and Saul for going above and beyond to get us into the perfect vehicle. They were incredibly knowledgeable, patient, and truly listened to our needs. Thanks to their dedication, we're now cruising around in a fantastic ID.4. If you're looking for a new or used car and a top-notch buying experience, we highly recommend visiting Carlos and Saul at Universal Mitsubishi. More
by john@prock.net
March 08, 2024
As always, the very friendly service manager and personnel. Easy to make an appointment and short wait time to fix the car. personnel. Easy to make an appointment and short wait time to fix the car. More
by Michael a Moradian
Employees Worked With
March 08, 2024
Everyone here was so helpful , nice to work with, no jacked up prices, and straight to the point! jacked up prices, and straight to the point! More
by DREAA.AVINA
March 08, 2024
Excellent services always, very friendly service person Armen Yagubyan. Easy to make an appointment and short wait time to fix the car. Thank you Armen Yagubyan. Armen Yagubyan. Easy to make an appointment and short wait time to fix the car. Thank you Armen Yagubyan. More
by APROKOPOVICH
Employees Worked With
March 07, 2024
Excellent service. Paul is very thorough and courteous. Thank you for making this experience stress free Paul is very thorough and courteous. Thank you for making this experience stress free More
by AUDREYBYRDA
Employees Worked With
March 06, 2024
Good services and support for customer with all details information about vehicle. And Quickly processing car loans . information about vehicle. And Quickly processing car loans . More
by ERIC LEE
March 06, 2024
Paul is thorough and considerate. He is a very good service manager and I will only go to Universal for service. He is a very good service manager and I will only go to Universal for service. More
by SUSAN.D.JEFFERSON
Employees Worked With
March 04, 2024
The dealer was very patient with me and gave me all the information I needed to make my car buying decision easy. information I needed to make my car buying decision easy. More
by VANCERICARD
