Universal Mitsubishi

Paul our service manager was incredible. He was so professional and made my service experience so easy and smooth. I really appreciate the immediate communication and making sure my car got He was so professional and made my service experience so easy and smooth. I really appreciate the immediate communication and making sure my car got fixed perfectly. He was so detail oriented and made sure everything got done properly. Thank you again Paul :) More

Great service everyone was really friendly and very helpful, my first time buying a car off the dealer, made my experience really good helpful, my first time buying a car off the dealer, made my experience really good More

They always treat customers best. I am glad I bought my car from Mitsubishi of Vannuys. I am glad I bought my car from Mitsubishi of Vannuys. More

Paul and his team provide excellent customer service. My car has a squeaky sound which his team is resolving. I have returned there three times to have it fixed and it is almost no sound now. My car has a squeaky sound which his team is resolving. I have returned there three times to have it fixed and it is almost no sound now. More

Juan, Carlos, and Tiki made the experience of leasing a new 2024 Outlander a wonderful experience, The wife and I left there feeling quite happy! new 2024 Outlander a wonderful experience, The wife and I left there feeling quite happy! More

Service is really good just I was expecting to watch my car as Universal Nissan does for every visit . car as Universal Nissan does for every visit . More

I recently had the pleasure of leasing a Mitsubishi Outlander on 01/12/2024, and I cannot express enough how impressed I am with the outstanding service provided by Zak Kim, Bobby Gharibian, and Tiki N Outlander on 01/12/2024, and I cannot express enough how impressed I am with the outstanding service provided by Zak Kim, Bobby Gharibian, and Tiki N. This team truly went above and beyond to ensure my car-buying experience was exceptional. Zak Kim, the salesperson who assisted me, was incredibly knowledgeable and attentive. He took the time to understand my needs and preferences, guiding me through the various options available. Zak's friendly demeanor and genuine enthusiasm for the Mitsubishi Outlander made the entire process enjoyable and stress-free. Bobby Gharibian, the supervisor at the dealership, played a pivotal role in ensuring that my overall car-buying experience was nothing short of excellent. His leadership and attention to detail were evident in every aspect of the transaction. Bobby went above and beyond to create a smooth and efficient process. He was readily available to address any questions or concerns I had, demonstrating a high level of professionalism and expertise. His commitment to customer satisfaction was apparent throughout the entire journey, from the initial discussions to the finalization of the paperwork. What truly stood out about Bobby was his ability to foster a sense of trust and reliability. He ensured that I felt confident and informed at every step, making the entire process stress-free. Bobby's dedication to providing exceptional service not only reflects positively on him as an individual but also contributes significantly to the overall positive reputation of the dealership. Bobby Gharibian's role as a supervisor was instrumental in creating a positive and customer-centric environment. His leadership qualities, attention to detail, and commitment to excellence make him a valuable asset to the dealership, and I would like to express my gratitude for his outstanding contribution to my Mitsubishi Outlander leasing experience. Tiki N, the finance manager, demonstrated a high level of expertise in navigating the financial aspects of the lease. Tiki was transparent in explaining the terms, ensuring I felt comfortable and informed about the financial commitment. Her efficiency and dedication to providing the best possible options were greatly appreciated. Together, Zak Kim, Bobby Gharibian, and Tiki N formed an exceptional team that exceeded my expectations. I am delighted with my new Mitsubishi Outlander and grateful for the positive and memorable experience provided by these individuals. I highly recommend this dealership and commend Zak Kim, Bobby Gharibian, and Tiki N for their outstanding professionalism, expertise, and commitment to customer satisfaction. More

Excellent service Paul went above and beyond to bring my car back to life. Didn't up sale and recommended what he thought was best to stay within my budget. car back to life. Didn't up sale and recommended what he thought was best to stay within my budget. More

The attention was courteous and attentive, so that made the business an enjoyable one. The actual cost was expensive though. the business an enjoyable one. The actual cost was expensive though. More

Excelente servicio,,fueron muy amables ,me gusta el mantenimiento que ofrecen, los me parece accesibles mantenimiento que ofrecen, los me parece accesibles More