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Universal Mitsubishi
Sherman Oaks, CA
2,062 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,062 reviews
October 08, 2023
Helpful and polite. Greeted me immediately and was able to help with my recall right away. Had a nice wait on the couch while they took care of my car. Greeted me immediately and was able to help with my recall right away. Had a nice wait on the couch while they took care of my car. More
by JOHNWYATT4
Verified CustomerEmployees Worked With
October 07, 2023
Always on time. Great customer service. Very honest service department. Will be back any tome Great customer service. Very honest service department. Will be back any tome More
by KOREYSH
Employees Worked With
October 06, 2023
Thank you to the service department for their and concern dealing with the problem of my vehicle. dealing with the problem of my vehicle. More
by jeffreymartin42
October 01, 2023
The staff and our dealer was very resourceful, friendly, helpful, honest, energetic, kind and easy to communicate with. Dealership is very clean and modern with their technology. The car is beautiful and lo helpful, honest, energetic, kind and easy to communicate with. Dealership is very clean and modern with their technology. The car is beautiful and love driving it. More
by vrejtolmajian
Employees Worked With
Other Employees :
Nick Zohrabi, Stephanie Viteri, Patrick Carroll
September 29, 2023
Great customer service. Thankful for the advice that’s provided by Armen and Paul. Always taking care of my vehicle and I when I come in for service. Definitely recommend co Thankful for the advice that’s provided by Armen and Paul. Always taking care of my vehicle and I when I come in for service. Definitely recommend coming to this Mitsubishi service station. More
by AVILARUDY03
September 28, 2023
You are the best . Thank you for amazing customer service and great job! I am happy to be your costumer. Thank you for amazing customer service and great job! I am happy to be your costumer. More
by VRADII.VIKTORIA
Employees Worked With
September 27, 2023
We think your personnel were reliable in helping customers finding a good deal in selling your product, and for which we are grateful to have bought our new outlander. customers finding a good deal in selling your product, and for which we are grateful to have bought our new outlander. More
by ROBERTO.OMANDAM
Employees Worked With
Ivan the Ukrainian
September 25, 2023
Excellent quality service - very friendly, knowledgeable, and communicative. Would visit again for future service needs. and communicative. Would visit again for future service needs. More
by AARONZB14
Employees Worked With
September 25, 2023
I was very touched by the amount of diligence, determination expertise, care, timely updates, consideration, and transparency that Armen and his team put into replacing and rebuilding the transmis determination expertise, care, timely updates, consideration, and transparency that Armen and his team put into replacing and rebuilding the transmission for my 2005 Endeavor SUV. It was a difficult job and this was perhaps the most outstanding experience I have ever had with a mechanic. I would highly recommend Universal Mitsubishi. Anything my car might need in the future I hope to return to them for servicing. More
by Norell Leung
September 25, 2023
Paul is the man! He got me an appointment less than 24 hrs in advance, always great service from him and always a fair deal. He got me an appointment less than 24 hrs in advance, always great service from him and always a fair deal. More
by KEITHJEFFREY
Employees Worked With
