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Universal Mitsubishi
Sherman Oaks, CA
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,088 reviews
November 21, 2023
Never going back to this deanship ever , horrible experience , promised a lot at the beginning and as the car buying process started all the promises went to garbage can. Received car was not properl experience , promised a lot at the beginning and as the car buying process started all the promises went to garbage can. Received car was not properly clean , gas tank had gas for 10 miles , got only one key of the car and I was never told that the car has only one key , car seat was not repaired as promised , car paint was not fixed as promised . Absolutely garbage dealership . More
by scorpion2910
Verified Customer
November 20, 2023
they ar very nicc and friendlyi i like them too much its near to my besines too near to my besines too More
by MRMOE26
Employees Worked With
November 20, 2023
Carlos yelled at me as a new customer when i was telling him that you overcharged me! terrible experience... we are reporting him to the mitsubishi headquarter also the owner of the dealership sam ershadi him that you overcharged me! terrible experience... we are reporting him to the mitsubishi headquarter also the owner of the dealership sam ershadi More
by Mehdi
Employees Worked With
November 18, 2023
What a smooth and professional experience from start to finish!! Special thanks to Tiki, Saul, Carlos and Bobby…they all exemplify Excellent Service and I appreciated all of them very much during my purcha finish!! Special thanks to Tiki, Saul, Carlos and Bobby…they all exemplify Excellent Service and I appreciated all of them very much during my purchase of a beautiful 2024 Black Diamond Mitsubishi Outlander Tech! More
by GINAESTRADA717
November 16, 2023
Very friendly service department, very professional in explaing needed work, and very fair on pricing. explaing needed work, and very fair on pricing. More
by JOHN.RUSSELL351
Employees Worked With
November 16, 2023
Mr. Kim is the epitome of excellence in this profession. I cannot express how much I appreciate him for his candor and care. I will refer all future car buying candidates that I cross paths with to him. Won I cannot express how much I appreciate him for his candor and care. I will refer all future car buying candidates that I cross paths with to him. Wonderful man. More
by CONTACTPERRYM
November 10, 2023
From the first call everything went very smoothly and Armen was very professional and very informative. Armen was very professional and very informative. More
by KUMARSFATHI
Employees Worked With
November 09, 2023
Thanks and will b back to buy another one tomorrow then I will be back will be back More
by gabrielpinto808
Employees Worked With
