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Universal Mitsubishi
Sherman Oaks, CA
1,848 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,848 reviews
July 29, 2021
Service managers realy help you out on making sure your car is in great condition! Iv been coming here for few years. Everyone is helpful and friendly. car is in great condition! Iv been coming here for few years. Everyone is helpful and friendly. More
by Ramiro Godinez
Verified Customer
Helpful July 28, 2021
As usual Armen took very good care of my super old Mitsubishi Galant. Next year it will be 20 years old & I’ve only taken it to be serviced here since 2004. Mitsubishi Galant. Next year it will be 20 years old & I’ve only taken it to be serviced here since 2004. More
by Dennis C.
Employees Worked With
July 26, 2021
Issue with key programming and tech could not do the job. Waste of time & gas. service could do nothing about replacing ignition key so I don’t know how I-am going to replace car key Waste of time & gas. service could do nothing about replacing ignition key so I don’t know how I-am going to replace car key More
by Voltaire
Employees Worked With
July 24, 2021
Paul in the service department has been amazing, with taking care of my car, dealing with the insurance company and keeping me updated in every step of the way. taking care of my car, dealing with the insurance company and keeping me updated in every step of the way. More
by ADRI74N
Employees Worked With
July 23, 2021
Excellent service, and very friendly staff.Creo que esta Excellent service, and very friendly staff. Creo que esta parte no es necesaria, o por lo menos, no debería ser obligatoria. Deben entender, porqu Excellent service, and very friendly staff. Creo que esta parte no es necesaria, o por lo menos, no debería ser obligatoria. Deben entender, porque sino se puede dejar de llenar la información. More
by ALLIGHIERI
July 23, 2021
So far so good the car is running well I have no complaint the good thing the other dealer don’t do but you did the car delivered to me nice and clean and washed Thank you complaint the good thing the other dealer don’t do but you did the car delivered to me nice and clean and washed Thank you More
by Tadeh Petrossian
July 19, 2021
Was upfront with prices and wasn’t pushy to sell other things I wasn’t interested in. The process was very fast because they were so upfront. things I wasn’t interested in. The process was very fast because they were so upfront. More
by Samantha
July 19, 2021
Incredible job! I went in as usual to take care of the maintenance my car needed. I had my Oil change and rear brakes replaced. maintenance my car needed. I had my Oil change and rear brakes replaced. More
by Rravago
Employees Worked With
July 16, 2021
Great service by Armen! Would come back since the service team was very friendly very much tried to diagnosis the problem I took my outlander in for. service team was very friendly very much tried to diagnosis the problem I took my outlander in for. More
by Tim
July 16, 2021
My favorite Mitsubishi service location! Always thorough and helpful on every visit. I appreciate that they make sure you are getting the best deal. Awesome customer service. and helpful on every visit. I appreciate that they make sure you are getting the best deal. Awesome customer service. More
by KARLA.MORENO323
