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Universal Mitsubishi
Sherman Oaks, CA
1,848 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,848 reviews
July 16, 2021
Junior and Armand were very helpful. I would definitely recommend bringing your car here for service. They returned my car nice and clean. Very helpful recommend bringing your car here for service. They returned my car nice and clean. Very helpful More
by arlenemedina83
Verified Customer
Helpful July 12, 2021
People at the dealership are very accommodating. Very nice and friendly. They will tell you about their concerns about your car. I just don’t like the person from the cashier. She never smile and alwa nice and friendly. They will tell you about their concerns about your car. I just don’t like the person from the cashier. She never smile and always look sad. We need people to see with their friendly smile, no matter how bad is your day, if you’re at work, you have to leave whatever problem you have at home. You need to win customers, so they will come back againZ More
by JOSIE_2000
July 10, 2021
Service is always excellent. The facility did its part during Covid. It was kept spotless, very clean, and masks were worn at all times. This is my second vehicle with this dealership. I'm a very pleased during Covid. It was kept spotless, very clean, and masks were worn at all times. This is my second vehicle with this dealership. I'm a very pleased customer. Thank you. More
by SEAFAIRE
Employees Worked With
July 10, 2021
Work is great, communication w/customer great, only drawback Time factor in execution .All employees friendly and accomodating as well.Would recommend others here for service needs. drawback Time factor in execution .All employees friendly and accomodating as well.Would recommend others here for service needs. More
by Bosome3
Employees Worked With
July 09, 2021
Always outstanding and precise .bought car when it used to be in Glendale.I known service advisor for years always helpful .Paul and Armen very helpful guys. to be in Glendale.I known service advisor for years always helpful .Paul and Armen very helpful guys. More
by Carlos Hernandez
Employees Worked With
Other Employees :
Justin I believe the porter guy.
June 30, 2021
They are all excellent:) very happy with the experience buying our New Mitsubishi Outlander. Thanks for making it happen. Thanks Armen for referring us to your Dealer buying our New Mitsubishi Outlander. Thanks for making it happen. Thanks Armen for referring us to your Dealer More
by FrancisArias7
June 30, 2021
The Service Department is one of the best of all the car dealerships we’ve worked with. dealerships we’ve worked with. More
by Monty2004
Employees Worked With
June 29, 2021
This dealership was clean and the employees were kind of guide me to the right person to help me out. And the sales guy was fantastic! He was very informative about the car I was interested in and was able guide me to the right person to help me out. And the sales guy was fantastic! He was very informative about the car I was interested in and was able to make the test drive very enjoyable! More
by allie864
Employees Worked With
Nick Zohrabi
June 27, 2021
Tiki and JC were extremely kind and helpful. It was a very pleasant and efficient experience. I will definitely see them again the next time I need a new car. Thanks guys. very pleasant and efficient experience. I will definitely see them again the next time I need a new car. Thanks guys. More
by Avocadoguy
June 22, 2021
Paul did a great job taking care of me. I was able to get a full service and get on my day within three hours. Thank you Universal Mitsubishi a full service and get on my day within three hours. Thank you Universal Mitsubishi More
by MENU8GM
Employees Worked With
