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Universal Nissan

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
2,599 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,599 reviews

June 16, 2025

I recently purchased a vehicle from Javon Ferguson, and I couldn’t be happier with the experience. From start to finish ,he was professional, knowledgeable, and incredibly patient. Javon took the tim More

by WINNIECARRERAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javon Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Universal Nissan responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 29, 2025

Well organized, Very people oriented professionals. I really appreciated how everyone at the dealership went out of their way to help out my husband and me .Job well done!! More

by CHERYLR1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliab Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 27, 2025

Carlos Román is an excellent sales person and friend to me and my wife. We just finished buying our fifth car from him yesterday I hope to work alongside of him. I’m gonna apply for a job at this awesome d More

by altrujillo70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar alegre excelente persona
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May 27, 2025 -

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 27, 2025

Very attentive, he addresses all the client's requirements, to help them decide which vehicle to choose and gives good suggestions. More

by Jesus Garcia
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Universal Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 27, 2025

Universal is my go to dealer. This is the 6th vehicle that I have bought with them. Chris Oliva is the guy to go to- He knows what car to put you in that suits you. You are more t More

by sassysandraq89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 27, 2025

Everyone was great and very helpful. I had a good experience and found a great vehicle. Awesome ! More

by oscarmunguia70
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eliab Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sanchez, Albert Martinez
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May 27, 2025 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 16, 2025

I love the whole experience. I was treated with V.I.P stays from beginning to end. More

by marcus73suarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Valdez
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May 16, 2025 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 12, 2025

Very pleasant time, all the people at the dealer were very courteous and knowledgeable, I will recommend it to all my friends and family More

by jbro0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis CJ Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 11, 2025

This is probably about the sixth vehicle I bought from Keith P now he’s finance manager and Alex help me with my last car. Great service. There’s nothing I can say about Universal Hyundai or Nissan. Thank More

by bobbyfagg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex M
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May 11, 2025 -

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 11, 2025

Tengo 14 años de conocer al mejor vendedor que pueda tener Nissan, no he dudado en cambiar mi carro cada vez que soy atendida por el, excelente servicio el que sabe brindar a los clientes, personas como More

by Ericka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Universal Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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