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Universal Nissan
Orlando, FL
2,610 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,610 reviews
June 24, 2025
We have been buying and leasing cars from Universal Nissan for over 15 years. CHRIS OLIVA is the reason we keep coming back. He treats his clients like family, follows up, and makes the process easy, Nissan for over 15 years. CHRIS OLIVA is the reason we keep coming back. He treats his clients like family, follows up, and makes the process easy, clear, and fast. More
by Adriana V
Employees Worked With
June 16, 2025
I recently purchased a vehicle from Javon Ferguson, and I couldn’t be happier with the experience. From start to finish ,he was professional, knowledgeable, and incredibly patient. Javon took the tim and I couldn’t be happier with the experience. From start to finish ,he was professional, knowledgeable, and incredibly patient. Javon took the time to understand what I was looking for, budget and never made me feel rushed or pressured. What really stood out was his honesty and transparency throughout the process—qualities that can be hard to find in car sales. Javon made sure I understood all my options and went above and beyond to ensure I got a great deal. He even helped me with the process of moving my personal items from my car. More
by WINNIECARRERAS
Verified CustomerEmployees Worked With
May 29, 2025
Well organized, Very people oriented professionals. I really appreciated how everyone at the dealership went out of their way to help out my husband and me .Job well done!! I really appreciated how everyone at the dealership went out of their way to help out my husband and me .Job well done!! More
by CHERYLR1958
May 27, 2025
Carlos Román is an excellent sales person and friend to me and my wife. We just finished buying our fifth car from him yesterday I hope to work alongside of him. I’m gonna apply for a job at this awesome d me and my wife. We just finished buying our fifth car from him yesterday I hope to work alongside of him. I’m gonna apply for a job at this awesome dealership More
by altrujillo70
Employees Worked With
Cesar alegre excelente persona
May 27, 2025
Very attentive, he addresses all the client's requirements, to help them decide which vehicle to choose and gives good suggestions. requirements, to help them decide which vehicle to choose and gives good suggestions. More
by Jesus Garcia
Employees Worked With
May 27, 2025
Universal is my go to dealer. This is the 6th vehicle that I have bought with them. Chris Oliva is the guy to go to- He knows what car to put you in that suits you. You are more t This is the 6th vehicle that I have bought with them. Chris Oliva is the guy to go to- He knows what car to put you in that suits you. You are more than just a sale to him. More
by sassysandraq89
May 27, 2025
Everyone was great and very helpful. I had a good experience and found a great vehicle. Awesome ! I had a good experience and found a great vehicle. Awesome ! More
by oscarmunguia70
May 16, 2025
I love the whole experience. I was treated with V.I.P stays from beginning to end. I was treated with V.I.P stays from beginning to end. More
by marcus73suarez
May 12, 2025
Very pleasant time, all the people at the dealer were very courteous and knowledgeable, I will recommend it to all my friends and family very courteous and knowledgeable, I will recommend it to all my friends and family More
by jbro0
Employees Worked With
May 11, 2025
This is probably about the sixth vehicle I bought from Keith P now he’s finance manager and Alex help me with my last car. Great service. There’s nothing I can say about Universal Hyundai or Nissan. Thank Keith P now he’s finance manager and Alex help me with my last car. Great service. There’s nothing I can say about Universal Hyundai or Nissan. Thanks a lot guys. More
by bobbyfagg
