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Valley Honda
Aurora, IL
11,765 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer.
Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country.
Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Showing 11,765 reviews
May 01, 2025
First time buying a big girl car and this place was amazing and everyone was so kind so glad we went here ! amazing and everyone was so kind so glad we went here ! More
by Meghanabrown2002
Employees Worked With
May 01, 2025
Top of the line in customer service. Megha was truly amazing! Genuine, empathetic and trustworthy. My mother is handicapped and has special needs. Megha made sure we left with the car t Megha was truly amazing! Genuine, empathetic and trustworthy. My mother is handicapped and has special needs. Megha made sure we left with the car that best suited our needs. And what impressed us the most was her willingness to go the extra mile so that we received a great price. If you have any special needs or just want to deal with a salesperson who is honest and sincere, ask for Megha! More
by Kohrt
Employees Worked With
April 30, 2025
Great Salesman Steve Grady he is very professional. Great inventory and overall best place to purchase a Dream Honda Car is a "VALLEY HONDA" Great inventory and overall best place to purchase a Dream Honda Car is a "VALLEY HONDA" More
by Guzal Alimova
April 30, 2025
Fred Sims and the Valley Honda Dealership Family have restored my faith in the Automotive Sales Industry. The level of concern and expertise was nothing short of refreshingly amazing. Thanks so much for restored my faith in the Automotive Sales Industry. The level of concern and expertise was nothing short of refreshingly amazing. Thanks so much for your support. More
by Craig Bailey
April 30, 2025
Roland was great to deal with. Professional, very upfront on pricing, trade value and out the door cost. Not pushy at all. Our only problem with our deal was when we got handed off Professional, very upfront on pricing, trade value and out the door cost. Not pushy at all. Our only problem with our deal was when we got handed off to the business manager before delivery. He tried to sell us an extended warranty, 8years/100k miles, for $1937 and that was after two higher quotes. We declined and came home and did a little homework...the exact same warranty through another dealer was $1187! These Hondacare warranties are honored by all Honda dealers so it doesn't matter what dealer you buy from. I contacted the business manager at Valley Honda and we were told they could only come within $50 of my other quote! Needless to say we did not buy the extended warranty from Valley Honda. We were very happy with the price of our car but buyer beware when they try to sell you an extended warranty. More
by pepsiman6429
April 30, 2025
Only time I have ever purchased a second vehicle from any dealership. They were up front with pricing and went out of their way to make sure I was satisfied. dealership. They were up front with pricing and went out of their way to make sure I was satisfied. More
by CliffC
April 29, 2025
Valley Honda has always been great to lease with. Tom has always been a pleasure. He understands and knows what I am looking for and makes it easy and simple. I’ll continue to come to Valley and Tom! Tom has always been a pleasure. He understands and knows what I am looking for and makes it easy and simple. I’ll continue to come to Valley and Tom! More
by klutz
April 29, 2025
Adrian fué una gran ayuda en todo el proceso, explica todo muy bien y ayuda en cada paso. Super pasiente y amigable. Muchas gracias Adrian por un excelente servicio . Adrian was an excellent help in a todo muy bien y ayuda en cada paso. Super pasiente y amigable. Muchas gracias Adrian por un excelente servicio . Adrian was an excellent help in all this process He explains all with details, he is really patient and make you feel safe with your desicion. Thank you for everything More
by Ziri M
April 28, 2025
I hadn't shopped for a new car in over 15 years, but I have been a customer of Valley Honda for much longer. Fred Sims made the process so smooth that it relieved the stress I usually have when making a have been a customer of Valley Honda for much longer. Fred Sims made the process so smooth that it relieved the stress I usually have when making a big ticket purchase. Fred answered all of my questions and walked me through the process step by step. As I hadn't purchased a new car in a while, Fred even took the time to walk me through the new features of the vehicle and help me connect. Often as woman, I have had to deal with salesmen, repairmen, etc. being more than a bit condescending when conducting business with them. I experienced none of that when dealing with Fred, or any of the staff at Valley Honda. Before I arrived to test drive the car, I was provided with information and costs regarding a few different vehicles in which I had an interest. Fred took the experience to the next level. I was treated warmly, respectfully, and as a valued customer. I did not experience any high pressure sales tactics. I was consistently reminded that all decisions were mine to make. I am happy with my new vehicle and the overall process. If you happen to be in the market for a vehicle, stop by Valley Honda and ask for Fred Sims! More
by Jacky I
April 28, 2025
Great experience with Steve. Less hassle and straight forward pricing. I recommend Steve if you want quick purchase process. Less hassle and straight forward pricing. I recommend Steve if you want quick purchase process. More
by Tashkent
