Valley Honda

Beyond my expectations! Quite honestly, I do not like working with salesmen. Why? They're pushy, can be rude, don't listen to what I ask for (sometimes I also feel it's bec Quite honestly, I do not like working with salesmen. Why? They're pushy, can be rude, don't listen to what I ask for (sometimes I also feel it's because I am a woman), and are so hell bent on making the sale that they forget about the customer. I have never, in all of my years of working with salesmen had an experience like the one I had at Honda with Eddie Sanchez and Chris Barrera. I was listened to, heard, wasn't brushed off and not spoken to (although my boyfriend was there for support), and most importantly I wasn't pushed. They worked with me, and although the price range was slightly above my budget, I was able to see the value in breaking the budget just a little bit, and they met me halfway with it. I actually walked out of there smiling for the first time, and truly excited about my purchase, whereas other times I get a knot in my stomach and wonder if I did the right thing. Not this time! I'm super excited about my first Honda! Another thing that added to the customer service were the little details - if it's raining out, there are umbrellas at the door for you; everyone was so nice and always asked if you'd like a beverage "coffee or water?" They even took it a step further with asking me if I wanted room temp or cold water. That was a first!; and during our finalization, a gentleman came out and chatted with us for a moment. When he heard the line of business my boyfriend was in, he sat with us and was truly engaged in a conversation with him about his business. They both had quite a bit in common they came to realize, and he was just a very kind and genuine man. When we left, we kind of wondered who this man was that we were talking to and had a great conversation with....it was the GM! Normally you don't get a GM to come out and chat with you, but this one did! THAT was the icing on the cake. He was not arrogant, showed his true interest, and never once boasted about who he was and what he does. That is what great customer service is all about! All in all, we had an amazing experience and for that, we will be referring all of our friends and family to Valley Honda. Thank you all for restoring my faith in salesmen! Well done guys! More

Great overall experience. We love our new car and the purchasing experience was stressless. Follow up questions have been taken quickly and explained thoroughly. I will probabl We love our new car and the purchasing experience was stressless. Follow up questions have been taken quickly and explained thoroughly. I will probably call you tomorrow with more questions. Until then, thank you. More

Great buying experience! It was a great new car (2018 CRV) buying experience from Jeremy Andrews at Valley Honda. We were pretty decided on the car we wanted and Jeremy was ab It was a great new car (2018 CRV) buying experience from Jeremy Andrews at Valley Honda. We were pretty decided on the car we wanted and Jeremy was able to get it all done in an hour or so! Jeremy is a very honest person and the price was very reasonable. The dealership didn't try to push too much on buying extra stuff either( like most dealers do). More

Valley Honda impresses...again! Thanks Sal and Nick Sal and Nick were amazing throughout the entire sales process of buying a certified used car. I would highly recommend Sal Capra and Nick Poole at Va Sal and Nick were amazing throughout the entire sales process of buying a certified used car. I would highly recommend Sal Capra and Nick Poole at Valley Honda. They made the entire process of buying a car extremely easy. Great job guys! More

GREAT Job!😇😂 Thank you for taking out the time to help me find a car to help meet the needs of me and my family. All my questions were answered, the sale was do Thank you for taking out the time to help me find a car to help meet the needs of me and my family. All my questions were answered, the sale was done in a timely manner, and post sale follow up was great!!!! Thanks Nick, for doing such outstanding customer service!!! More

2016 CRV Brittany was very responsive. She was forthright and worked to create an enjoyable buying experience. I will look her up in the future as my next car Brittany was very responsive. She was forthright and worked to create an enjoyable buying experience. I will look her up in the future as my next car buying needs arise More

Save time and effort; go to Valley Honda first! There is a reason Valley Honda is the largest volume dealer in Illinois. The simply know how to treat customers right. Dave Zisk is efficient, prompt, There is a reason Valley Honda is the largest volume dealer in Illinois. The simply know how to treat customers right. Dave Zisk is efficient, prompt, friendly, and always follows through on what he says. After suffering with three other dealers closer to home, Dave and I worked a deal for a new accord in about ten minutes via e-mail messages. The same was true with the business office. I knew I wanted an extended warranty and did my home work. They price matched from an East Coast dealer and then happily negotiated the tire/wheel/dent/key part of the contract. Easy-peezy! If you value your time and sanity, don't mess about. Go to Valley and buy the car you want at a fair price from people who will value your business. More

Great staff Nick and Pat were very helpful and knowledgeable when it came to helping me acquire my new honda civic. Will recommend all my friends and family to co Nick and Pat were very helpful and knowledgeable when it came to helping me acquire my new honda civic. Will recommend all my friends and family to come and do business with both of those guys. A+++ More

Great dealer Everyone here made me feel welcome, and not rushed. I was given options and information, nothing was hidden. I chose the right car for me, not the mos Everyone here made me feel welcome, and not rushed. I was given options and information, nothing was hidden. I chose the right car for me, not the most expensive/most loaded option. More

Valley Honda is a top notch dealer! Valley Honda exceeded my expectations again. My wife and I leased an Odyssey 3 years ago, we love our van and wanted to buy it out right. Fred Sims h Valley Honda exceeded my expectations again. My wife and I leased an Odyssey 3 years ago, we love our van and wanted to buy it out right. Fred Sims has been a blessing to us. We have purchased 3 vehicles from Valley, 2 from Fred. I highly recommend visiting Valley and Fred for your next vehicle purchase. Thank you, Fred. Tom B. More