Valley Honda

Customer service at it’s finest! Iryna was amazing. She listened to our needs and was incredibly responsive. She made the whole process, from emails to in person, a joy. Would send an Iryna was amazing. She listened to our needs and was incredibly responsive. She made the whole process, from emails to in person, a joy. Would send anyone to her! More

Loved my salesperson Could not have been happier from start to finish. not everyone I dealt with in my search for a new car treated me with as much respect, gave me their Could not have been happier from start to finish. not everyone I dealt with in my search for a new car treated me with as much respect, gave me their full attention, truly listened to what I said and made me feel as comfortable as Iryna did. She has gained a client for life. More

Bill and Mary Ellen, Ramon did a great job when we took our test drive. He was very patient with us,and took his time explaining all the different functions of the car and Ramon did a great job when we took our test drive. He was very patient with us,and took his time explaining all the different functions of the car and answering all our questions.He made our whole experience very relaxed and never pushed into buying one way or the other.He was just there to help us in any way he could.He gave us plenty of leeway to make our own informed decision and that was very refreshing from a car dealer. Thanks Valley Honda and Ramon More

Hassle free & quality purchase Having been to several Honda showrooms in Illinois, my experience at Valley Honda was the best. Rolland was very courteous, friendly, very helpful, kn Having been to several Honda showrooms in Illinois, my experience at Valley Honda was the best. Rolland was very courteous, friendly, very helpful, knowledgeable, above and beyond. He made efforts to answer all our questions on the car. He gave us the tour of the their car collection to help us decide on the color, their showroom, service centers and the process on how to bring the car to the service center. At no point I had a slightest of the bad experience unlike the other showrooms. I finally chose this showroom for my Honda CRV purchase based on the reviews by other customers and reviews on their after sales services. I trust Valley Honda would work to provide the best after sales service. More

outstanding service! I would like to commend Bill on his exemplary service :) compared to my past experiences in buying a car, I felt comfortbale and at ease with him the I would like to commend Bill on his exemplary service :) compared to my past experiences in buying a car, I felt comfortbale and at ease with him the entire time ; no wonder my friend and his family keeps coming back to your dealership and Bill👍 More

Great Experience I contacted Valley Honda as my lease was set to expire. I was in the market for a Honda Civic Hatchback. Cesar was extremely responsive and personable I contacted Valley Honda as my lease was set to expire. I was in the market for a Honda Civic Hatchback. Cesar was extremely responsive and personable via email. When we met, he listened to what I was looking for and delivered a great car and a great deal! I am extremely happy with my leasing experience. I highly recommend Caesar and the Valley Honda dealership! More

Cesar to the rescue! I came in to Valley Honda for my second car purchase ever. Cesar was knowledgeable about products and made excellent recommendations based on what I w I came in to Valley Honda for my second car purchase ever. Cesar was knowledgeable about products and made excellent recommendations based on what I was looking for. I never felt pushed to make a decision. Recommendations were given based not only as his knowledge but also his personal experience as a consumer. I would have never thought in a million years I would walk out the dealership with a brand new car but thanks to Cesar and the team at Valley Honda I have the perfect car for me!!! More

Best buying experience in over 40 years of car-buying. We have bought a CR-V and an HR-V from Valley in the past 2 years. We bought a 2017 HR-V and a year later bought a 2018 CR-V. Sales Manager Katy Mey We have bought a CR-V and an HR-V from Valley in the past 2 years. We bought a 2017 HR-V and a year later bought a 2018 CR-V. Sales Manager Katy Meyer and Salesman Fred Sims helped us in 2017, and they are why we returned in 2018. Ken Negley was our salesman in 2018 and he went way beyond what one could expect in exemplary service. We had done all of our paperwork for the purchase, and we're the next in line to go into financing. While we were waiting, we saw our car come out of the fabulous detail shop. But, when we examined the car, which was beautiful, there was a small spot of grease on the driver seat side which just wouldn't go away no matter what cleaner they used. Ken said that he had another identical vehicle, and that rather than try to work more on the spot, he'd swap cars. The paperwork hassle was huge, but it was not an issue for him or for the rest of the staff. He wanted us to be completely satisfied. They substituted cars, detailed the new one, and after having spent close to 1.5 hours to "make it right" we left the dealership (which had closed 45 minutes earlier) fully-persuaded that we'd just had the best experience we've ever had with a dealership since we bought our first car in 1975. Also, special kudos to Randall Rosen, the manager who handled all the paperwork. He was a complete gentleman, very cordial, and he ended up convincing us to buy some protection products we normally eschew. So, to Katy, Ken, and Randall, thank you for your above and beyond care for us. I might add that earlier in that same day we visited a luxury auto dealer in Naperville and had a horrendous experience. Valley is the best dealership around. Visit them and you will see how a dealer should run. (Their computer lounge has the fasted internet in the western suburbs) and all the Apple computers you could want. More

Communication was pretty good! I would've rated a Five Star but seem to loose communication for a day. Overall I was very happy with Valley Honda! Christina and Sean were very helpf I would've rated a Five Star but seem to loose communication for a day. Overall I was very happy with Valley Honda! Christina and Sean were very helpful; Sean with the through evaluation of the car and Christina explanation of Valley Honda processes and getting me in and out quickly in order to make a prior engagement on time! It was nice to meet Bobby (S2000 owner), we had a very nice conversation and since I was buying the bosses vehicle, I met a lot of the crew at Valley Honda! 😉 Thank you for everything! John More

Quick and easy! I had a wonderful time getting my first brand new car. Brandon made sure everything went smoothly and had the paperwork done in a flash! I had a wonderful time getting my first brand new car. Brandon made sure everything went smoothly and had the paperwork done in a flash! More