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Ventura Toyota
Ventura, CA
1,057 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,057 reviews
September 16, 2014
End of lease options Went in today as near end of lease on my wonderful 2011 Rav 4. Luis Martinez met us with great smile and asked exactly how he could help us. He gave Went in today as near end of lease on my wonderful 2011 Rav 4. Luis Martinez met us with great smile and asked exactly how he could help us. He gave us all the options we asked for, to purchase or to lease again, and there were several. Absolutely no pressure selling. Luis told us they valued our return business and were here to make us happy in whatever we decided. We decided to upgrade to the new 2014 Rav which had some features not on the 2011. Our lease price was excellent. Luis made the whole transaction comfortable and took his time explaining it all to us. Jackie Sanchez in the finance office was so efficient and thorough. We love Ventura Toyota and can say the service department is great too.....and they have yummy donuts and coffee while you wait. We are now an all Toyota family and will continue in the future with Ventura Toyota. Thank you! More
by Fabie
Employees Worked With
Helpful September 13, 2014
Horrible Experience Horrible experience with my service advisor and the service managers. They fixed a worn out ignition cylinder lock. After the work was completed they Horrible experience with my service advisor and the service managers. They fixed a worn out ignition cylinder lock. After the work was completed they accidentally changed door lock settings and disabled alarm. I was very understanding because accidents happen. Then the service managers accused me of lying and said, "we're not sure if the alarm was working when you brought it in".. The service manager followed it up by talking about cynicism and he has to be careful about people trying to get free service/products from them. They tried to make up the original bad experience by providing a full vehicle detail. But after that they insulted my integrity and essentially called me a liar. I will not return and I will dissuade people I know from using Ventura Toyota. More
by DKelle
Employees Worked With
Scott Bada, Kevin Hurlic
September 13, 2014
Fantastic experience Stopped by dealer to look at used cars and ended up bringing home a Kia Sorento! Deon was amazing....and very patient with me and my need to look at Stopped by dealer to look at used cars and ended up bringing home a Kia Sorento! Deon was amazing....and very patient with me and my need to look at several vehicles before settling on the Kia. He was friendly, professional, and not pushy at all. He made our decision to buy from Ventura Toyota a decision we are very happy with. Sam on finance was great to work with. ...very personable, professional, and put our minds at ease with making a purchase from Ventura Toyota. If we are ever in need of another vehicle, we won't hesitate to use Ventura Toyota again. I would definitely recommend this dealership to family and friends. More
by LibbyD66
September 06, 2014
Great service on every visit. Kevin Hurlic, Service Sales Manager, provides excellent service. Been going to Ventura Toyota since about 1986 and intend to keep giving them my busi Kevin Hurlic, Service Sales Manager, provides excellent service. Been going to Ventura Toyota since about 1986 and intend to keep giving them my business. More
by Runner
Employees Worked With
Kevin Hurlic
September 05, 2014
Great People We came on to the lot just looking for a "used" Toyota, Luis Martinez was a great salesman, friendly and helpful and got us into a "new" Corolla at a We came on to the lot just looking for a "used" Toyota, Luis Martinez was a great salesman, friendly and helpful and got us into a "new" Corolla at a reasonable price. He listened to our needs and helped us find a beautiful car. Johnny Flores in Finance was super helpful and explained everything thoroughly. I would absolutely recommend Luis, Johnny and Ventura Toyota for a great buying experience! Thank you both so much :) More
by Sbickler
September 03, 2014
Ventura Toyota The team treated us with kindness and respect. Luis Martinez was an excellent sells man. Would highly recommend to others thank you for great service The team treated us with kindness and respect. Luis Martinez was an excellent sells man. Would highly recommend to others thank you for great service More
by Surgebc
Employees Worked With
Luis martinez
September 03, 2014
excellent service dept. nice, friendly, informative, efficient. job well done. All personnel at Ventura Toyota have impressed me by their willingness to go the extra step t nice, friendly, informative, efficient. job well done. All personnel at Ventura Toyota have impressed me by their willingness to go the extra step to handel my needs. All their personnel give me the feeling that they are interested in helping out the customers. More
by jack fraka
Employees Worked With
Kevin Hurlic, Eddie Chavez
August 31, 2014
Best car purchase experience After three weeks of intense searching, I found the best price on a used 2013 Camry hybrid XLE at Ventura Toyota. I live 150 miles south of Ventura so After three weeks of intense searching, I found the best price on a used 2013 Camry hybrid XLE at Ventura Toyota. I live 150 miles south of Ventura so I did all of the negotiating over text/email/phone. No dealer within 150 miles could come close to the price I got at Ventura Toyota. KP was the most professional car salesman I have ever dealt with. He gave me the out-the-door price over the phone and I was never pressured to buy all the extras. After meeting with Jeff in finance, I walked away with an awesome car, a smile on my face and didn't pay a penny more than I was quoted. It was the most pleasant car purchase experience. Thanks KP and Jeff! I'll definitely encourage everyone to drive the distance to get great service and a great deal. More
by Dody Gerick
August 26, 2014
Excellent Service At Ventura Toyota This is the second vehicle I have purchased from Ventura Toyota. Talk about excellent customer service, Deon Simpson you rock! No pressure, great atti This is the second vehicle I have purchased from Ventura Toyota. Talk about excellent customer service, Deon Simpson you rock! No pressure, great attitude, and a pleasure to work with, if it can be done Deon will go the extra mile for you. I would a so like to give a huge shout out to Lee Jaitt the F&I Manager..he made that dreaded process a little easier with his great attitude. I would gladly recommend Deon at Ventura Toyota to any of my family or friends. More
by carfound
Employees Worked With
August 22, 2014
Santa Barbara Couple Happy with visit/purchase This dealer is the best there is, we traveled from Goleta to buy our car. I have purchased three Toyota's all at Ventura Toyota, I wouldn't have it an This dealer is the best there is, we traveled from Goleta to buy our car. I have purchased three Toyota's all at Ventura Toyota, I wouldn't have it any other way. From start to finish our visits are always perfect, This type of customer service is hard to find now days. We made a special connection to Luis Martinez, our sales rep. He is funny, helpful and honest. Hi Luis! Betty & Tony..... More
by bsalcedo
