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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,623 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,623 reviews

November 05, 2021

Extremely rude staff. Very judgemental and made me feel very uncomfortable as if "my kind" doesn't belong there. The finance manager in particular. Replace Carlos! More

by gerjaymar56@att.net
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Torres Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
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Nov 09, 2021 -

Vera Cadillac responded

Thank you for reaching out concerning your recent visit. We appreciate all feedback and would like the opportunity to learn more about your experience. Please don’t hesitate to call our General Sales Manager, Jorge Morales at 954-517-7818. He’s looking forward to speaking with you.

November 05, 2021

I did have a leak inside my car that was under my dashboard it did take them three tries to fix it and in doing it the panel around my window wasn't put back incorrect then they had to order that pan More

by Braynon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 08, 2021 -

Vera Cadillac responded

Thank you for sharing your experience. We appreciate the feedback as we work to continuously improve our service standards. If you have any further questions or concerns, please don't hesitate to call us directly.

November 05, 2021

Amazing service, Hodarib and Lorenzo were very helpful. I will definitely return for my next vehicle. Thank you . More

by Elinay.r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez, Bert Murguido, Hodari Bazemore, Lorenzo Piquet
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Nov 07, 2021 -

Vera Cadillac responded

Hi, we're so happy we were able to help you out! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!

November 04, 2021

My experience with Vera is with service writer Karen. Each time I need service and contact Karen its always the same excellent. More

by bishopwc
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
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Nov 05, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Karen. Take care and we'll see you next time!

November 04, 2021

Christopher my service attendant was Excellent, I always have done my business with the Vera organization and always have been Pleased with all aspects of the Dealership. Wonderful people, great service, an More

by Lenny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Alejo 5 star
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Nov 05, 2021 -

Vera Cadillac responded

Thank you for giving us your continued business and for sharing your experience with the Vera Difference. We love hearing from customers like you. Take care and we'll see you next time!

November 03, 2021

I have been servicing my car since 2010 I have always received the best service More

by Neyda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Nov 04, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to leave a review. Take care and we'll see you next time.

November 03, 2021

Nice attention and clear speech problem de car , now the A/C working good y other problem More

by luzfinales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services mantenimiento
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Nov 04, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation!

November 03, 2021

Eric was absolutaly great and car was fixed in very short time upon my arrival. Excellent service... More

by KU003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
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Nov 04, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Have a great weekend.

November 02, 2021

I have been servicing my car at Vera's since I bought it in 2017 and with the same Service Advisor , Giovanni Rubio. Service to me is personal and that's what I like about Vera's & Gio. Their Valet Servic More

by Marcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Nov 03, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. We love hearing from customers like you. Take care and we'll see you next time.

November 01, 2021

I was greeted quickly. Staff is very efficient and helpful. I Love my service advisor More

by LAURENZOSCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor cashier and valet
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Nov 01, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

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