Vera Cadillac

Willy was excellent!! Fantastic communication and service!! A+++++ thank you for everything!!! Very Professional! Went to another dealership, they were charging 15k over MSRP crazy!!! Thank you Will service!! A+++++ thank you for everything!!! Very Professional! Went to another dealership, they were charging 15k over MSRP crazy!!! Thank you Willy More

The sales person Hodari Bazemore went out of his way to make the sales process as easy as possible to training on the car itself. I highly recommend him! make the sales process as easy as possible to training on the car itself. I highly recommend him! More

For starters The complimentary valet service was extremely convenient, and the valet personnel were very courteous and prompt, My service representative Alejandro communicated with me those by phon extremely convenient, and the valet personnel were very courteous and prompt, My service representative Alejandro communicated with me those by phone and by text, informing me to the status of my vehicle, I am extremely satisfied with vera motors and their service department and their service personnel, I would recommend Vera Cadillac to anyone looking to buy or lease a Cadillac or to have their Cadillac GMC or Buick serviced. More

I had such a phenomenal experience thanks to Nestor in the service department. He assisted me with tires, oil change & wheel alignment. Nestor also threw in a car wash!! I used my rewards points, price ma the service department. He assisted me with tires, oil change & wheel alignment. Nestor also threw in a car wash!! I used my rewards points, price matched the tires and coupons sent from the dealership. Excellent experience. More

Service adviser Conrad was great he always take care of my suv. He always explained everything that I need to do with my suv thank you Conrad my suv. He always explained everything that I need to do with my suv thank you Conrad More

Excellent service , honest people , knowledgeable staff and strongly recommend Vera Cadillac - quick - efficient and amazing performance the minute you walk in to the minute you walk out - 5 ***** and strongly recommend Vera Cadillac - quick - efficient and amazing performance the minute you walk in to the minute you walk out - 5 ***** More

Alway service is with😊👌and my saleman is awesome my service advise is good also. Since the 17 years of coming in to service and also buying vehicles Vera Cadillac has been great service advise is good also. Since the 17 years of coming in to service and also buying vehicles Vera Cadillac has been great More

We first brought XT6 had to return following day brand new car had 900 miles did not address to us or we did not do a test drive . In future pls make sure This car was inside show room we had 2 differe new car had 900 miles did not address to us or we did not do a test drive . In future pls make sure This car was inside show room we had 2 different sales person Jason was first handed over to Daniel Thanks we got a car with 14 miles on it . More

My original salesman was great(Daniel), then he was busy the next day and I was switched to a guy named Willie who was pretty unprofessional. He would leave me in the room waiting to know what’s going on f the next day and I was switched to a guy named Willie who was pretty unprofessional. He would leave me in the room waiting to know what’s going on for 20-30 min at a time, and I was there for a solid 3 hours. He was eating chips with his mask off and then lifting the bag up and pouring the crumbs into his mouth over and over. He didn’t have much of a personality either, I don’t think I saw him smile once. More

My experience the first 2 times at this dealership was great, they where very helpful. Moving forward, the customer service, communication and urgency has went down tremendously.The service advisor Alejan great, they where very helpful. Moving forward, the customer service, communication and urgency has went down tremendously.The service advisor Alejandro was very arrogant and not friendly. I signed up via text message and never received a text from him after I sent him multiple text on the of status of my car. Retraining on customer relationship is a must with your service advisor. After spending $2300 at this establishment, I will never recommend any family or friends to go here More